Summary
Work History
Education
Skills
Languages
Timeline
Generic

Tabitha Alonso

Miami

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Work History

Server

Voodoo Miami Beach
Miami
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Served food and beverages to patrons and confirmed complete orders.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.

Server

Carolina Ale House- LM Hospitality
Miami
  • Served food and beverages to patrons and confirmed complete orders.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Informed customers of daily specials and signature menu items.

Education

High School Diploma -

US International Christian Charter
Miami, FL
01-2020

Skills

  • Food safety practices
  • POS terminal operation
  • Menu item knowledge
  • Sales promotion techniques
  • Order accuracy management
  • Customer relationship management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server

Voodoo Miami Beach

Server

Carolina Ale House- LM Hospitality

High School Diploma -

US International Christian Charter

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Tabitha Alonso