Summary
Work History
Education
Skills
Timeline
Generic

Tabitha Danes

Fairmont,WV

Summary

Proven Customer Service Representative at TTEC, adept in complaint resolution and account management, significantly enhanced customer satisfaction. Skilled in Microsoft Outlook and effective communication, I spearheaded customer service training, streamlining processes for peak efficiency. My collaborative approach and problem-solving skills have consistently improved service delivery, aligning with key employer needs.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work History

Customer Service Representative

TTEC
01.2022 - 03.2022
  • Responded to customer requests for products, services, and company information.
  • Sought ways to improve processes and services provided.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Implemented and developed customer service training processes.

Education

GED -

Marion County Adult Education
Fairmont, WV
06-2025

Skills

  • Scheduling
  • Complaint resolution
  • Account updating
  • Account management
  • Problem resolution
  • Microsoft outlook
  • Refunds processing
  • Team collaboration
  • Microsoft PowerPoint
  • Multitasking and organization
  • Hospitality and accommodation
  • Filing
  • Customer service
  • Call center experience
  • Skype
  • Verbal and written communication

Timeline

Customer Service Representative

TTEC
01.2022 - 03.2022

GED -

Marion County Adult Education
Tabitha Danes