Tabitha Gray
Iola,Texas
Summary
Dedicated professional with a proven track record in customer service, time management, and reliability. Expertise in troubleshooting and developing effective solutions, complemented by exceptional verbal and written communication skills that foster positive relationships and consistently exceed goals. Known for maintaining organized, clean, and safe work environments while demonstrating meticulous attention to detail. Adaptable and self-motivated, ready to embrace challenges and support team success through strong leadership and organizational abilities, alongside experience in electronic health records and HIPAA regulations.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Rural Mail Carrier
USPS
11.2017 - 10.2023
- Collected mail from homes, businesses and public mailboxes.
- Delivered exceptional customer service in every interaction, including answering questions and describing services
- Obtained signed receipts for registered, certified, and insured mail
- Coordinated efficient deliveries by sorting and organizing mail and parcels
- Documented, protected and turned in money and receipts collected along route.
- Demonstrated ability to work independently without close supervision.
- Utilized strong problem-solving skills when dealing with difficult customers or situations.
Apartment Leasing Agent
Heritage apartments
01.2014 - 02.2015
- Showcased residences with virtual and in-person tours to expertly features and benefits
- Closed leasing contracts by overcoming objections and accurately processing required paperwork
- Maintained clean, current records with strong data entry and verification skills
- Managed resident relations by staying on top of issues arising before, during, and after move-in dates.
Education
High school diploma -
Shallowater High School
Shallowater, Texas05.2009
No Degree - Health Information Management
Bryan University
Tempe, AZ05-2026
Skills
- Dependability
- Prioritization
- Observation
- Attention to detail
- Problem-solving
- Time management
- Punctuality
- Organizational skills
- Critical thinking
- Excellent communication
- Teamwork skills
- Self motivation
Certification
- Paralegal certification
- Life and health insurance license
Timeline
Rural Mail Carrier
USPS
11.2017 - 10.2023
Apartment Leasing Agent
Heritage apartments
01.2014 - 02.2015
High school diploma -
Shallowater High School
No Degree - Health Information Management
Bryan University
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