Seasoned Retail Manager with 22 years of experience, adept in overseeing store operations, sales growth, and staff development. Proven track record in managing multiple units, driving revenue, and ensuring compliance with company standards.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager
Murphy USA
Monroe, LA
08.2024 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Recruited top talent to maximize profitability.
Maintain proper inventory levels by stocking shelves during downtime periods.
Retail Manager
Dirt Cheap Building Supply
Bossier, Louisiana
09.2022 - 08.2024
Manages store operations encompassing sales, customer service, inventory control, and team leadership.
Executes strategies to enhance sales performance and consistently meets revenue goals.
Maintains strict adherence to company policies, procedures, and safety standards.
Coordinates employee scheduling to align with business demands, managing labor expenses within budgetary limits.
Multi-Store Manager
Dirt Cheap
Monroe, LA
11.2020 - 09.2022
Managed multi-unit operations to maintain high standards of product and service quality.
Enforced adherence to company policies, procedures, and regulatory mandates across all units.
Prepared and supervised unit budgets, ensuring adherence to financial objectives.
Addressed and resolved advanced customer complaints and issues, enhancing customer satisfaction and service excellence.
Store Manager
Dirt Cheap Store
Monroe, LA
11.2019 - 11.2020
Managed daily store operations, coordinated staff schedules, and upheld inventory control protocols to ensure organizational efficiency.
Resolved customer inquiries and issues, delivering solutions that upheld service quality standards.
Cultivated a team-oriented environment, facilitating staff training and development to meet key sales targets.
Assistant Manager
Dirt Cheap
Monroe, LA
10.2013 - 11.2019
Delivered high-quality customer service by providing precise information on products, guiding customers through store departments, and ensuring accurate pricing details.
Enhanced store appearance and accessibility by systematically organizing merchandise based on size, style, and color criteria.
Managed inventory effectively by executing markdowns, restocking merchandise, and reviewing purchasing reports for optimal stock levels.
Lead Teacher
Fair Park Weekday
West Monroe, LA
10.2011 - 09.2013
Developed and implemented daily educational activities tailored to a classroom of over 20 students, promoting an inclusive and engaging learning atmosphere.
Crafted a dynamic curriculum that catered to the varied educational needs of a diverse student body, enhancing the overall quality of instruction.
Store Manager I
Subway
Monroe, LA
06.2002 - 09.2011
Maintained precise inventory control and managed supply chain operations to ensure consistent stock availability.
Administered cash management protocols and produced accurate weekly profit and loss statements.
Oversaw staff management, including recruitment and training, to enhance team performance and customer service delivery.