Tabitha Lockwood
West Haven,CT
Summary
Knowledgeable Case Manager experienced in coordinating care for special need individuals. Proactive and resourceful with strong knowledge of community resources. Full of compassion and empathy with a passion for helping others.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.
Overview
14
14
years of professional experience
Work History
Case Manager
Marrakech Inc.
Woodbridge, CT
10.2017 - Current
- Identified care needs of 12 plus individuals and coordinated responses based on care team's suggestions and data.
- Conducted assessments to identify client strengths and challenges, facilitating targeted support strategies.
- Coordinated comprehensive care plans for clients, ensuring alignment with individual needs and goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Evaluated treatment plans against individual goals and healthcare standards.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Established and maintained relationships with guardians.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Autism Specialist
Marrakech Inc.
Woodbridge, CT
11.2016 - 10.2017
- Observed client behavior and collected, documented and summarized data to formulate treatment plans.
- Collaborated with treatment team to optimize client care by gathering information, tools and resources.
- Maintained clean, safe and organized work environment.
- Conducted behavior reduction assessments and skills acquisition and develop client materials.
- Identified, recorded and enlisted data for prescribed personal hygiene training regimen.
- Handled clients safely and appropriately to minimize risk of physical injury.
- Updated parents and caregivers on client progress to visualize client trajectory.
- Implemented prescribed behavioral skills training to reduce problem behavior.
Support Staff Member
Marrakech Inc.
Woodbridge, CT
07.2015 - 10.2017
- Communicated with clients on behalf of staff to relay messages and information.
- Assist individuals in daily activities including daily hygiene functions.
- Implement behavioral goals, teaching strategies, monitoring procedures, exercise programs and other team recommended programs and procedures.
- Assist in completion of individual assessments.
- Performed model positive adult roles in community.
- Foster community belonging through person-centered appropriate activities.
- Supervises and assists in preparation of food for individuals following special prescribed diets and food consistency. Implements eating procedures as written, if applicable.
- Assist individuals in community integration and improving their overall quality of life.
Member Service Representative
Connex Credit Union
North Haven, CT
07.2014 - 08.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Verified customer identification and documentation for compliant transactions.
- Cross-sold bank services and products to uplift customer investments.
- Delivered exceptional member service by addressing inquiries and resolving issues efficiently.
Assistant Teacher
New Haven Public Schools
New Haven, CT
09.2012 - 06.2013
- Supported student physical, mental, and social development using classroom games and activities.
- Supported classroom management and instructional strategies to enhance student engagement.
- Assisted in developing lesson plans tailored to diverse learning needs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Monitored and reported student progress and development, offering mentoring as needed.
- Provided one-on-one and group-based learning support focused on student progress.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Worked with teacher and administrators to enforce school policies and procedures.
- Supervised recess, lunch and daily student intake and dismissal.
Education
Bachelor of Science - Communication
Southern Connecticut State University
New Haven, CT12-2010
High School Diploma - undefined
West Haven High School
West Haven, CT06-2004
Skills
- Staff Management
- Problem-solving
- Case management
- Case documentation
- Shared Governance
- Emotional Awareness
- Progress Evaluation
- Medical Records Management
- Court Mandated Reporter
- MS Office
- Case Notes
- Annual Case Reviews
- Verbal and Written Communication
- Client Empowerment
Timeline
Case Manager
Marrakech Inc.
10.2017 - Current
Autism Specialist
Marrakech Inc.
11.2016 - 10.2017
Support Staff Member
Marrakech Inc.
07.2015 - 10.2017
Member Service Representative
Connex Credit Union
07.2014 - 08.2014
Assistant Teacher
New Haven Public Schools
09.2012 - 06.2013
High School Diploma - undefined
West Haven High School
Bachelor of Science - Communication
Southern Connecticut State University