Tabitha M. Gainer-Farrie
Tifton,GA
Summary
Dynamic Assistant Manager with a proven track record at Variety Wholesalers, excelling in customer service and team leadership. Expert in Ezcom software and adept at employee evaluation, I enhanced operational efficiency and drove sales in the softlines department, contributing to a significant increase in overall store performance.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Variety Wholesalers DBA Rose's Discount Stores
Tifton, USA
07.2023 - 05.2025
- Led softlines department, the largest and most profitable segment, ensuring effective management.
- Trained new hires on company policies and procedures, fostering a knowledgeable and cohesive team.
- Managed opening and closing operations for store, ensuring compliance with protocols.
- Oversaw daily financial transactions, maintaining accuracy and accountability.
- Delegated tasks to associates, streamlining store operations and improving workflow.
- Provided exceptional customer service, contributing to positive shopping experience and customer satisfaction.
- Conducted interviews of potential hires, providing feedback to store manager.
- Entered vendor invoices into the system for accurate record-keeping.
Assistant Manager
Shoe Department Encore
Tifton, USA
02.2016 - 12.2020
- Coordinated communication between management and team members to enhance operational efficiency.
- Resolved customer service inquiries and complaints promptly to improve customer satisfaction.
- Generated weekly staff schedules and supervised team meetings.
- Enforced store guidelines and policies in shoe department to ensure compliance.
Education
Bachelor of Science - Correctional Program Support Services
University of Phoenix
Phoenix, Arizona12-2024
Business Administration -
Abraham Baldwin Agricultural College (ABAC)
Tifton, GA12-2004
College Preparatory and Vocational Seal -
Tift County High School
Tifton, GA05-2000
Skills
- Sales register management
- Proficient in software applications
- Ezcom software
- SurePOS 500 POS solutions
- Financial oversight
- Record management
- Sales analysis
- Team development
- Staff management
- Administrative support
- Internal communication
- Customer service excellence
- De-escalation techniques
Languages
English, Primary
Timeline
Assistant Manager
Variety Wholesalers DBA Rose's Discount Stores
07.2023 - 05.2025
Assistant Manager
Shoe Department Encore
02.2016 - 12.2020
Bachelor of Science - Correctional Program Support Services
University of Phoenix
Business Administration -
Abraham Baldwin Agricultural College (ABAC)
College Preparatory and Vocational Seal -
Tift County High School