Tabitha Pearce
Goddard,KS
Overview
9
9
years of professional experience
Work History
Inside Sales/ Office Manager
Neenan Company
Wichita, KS
08.2021 - Current
- Oversaw inventory management processes to maintain optimal stock levels while reducing waste and overhead costs.
- Monitored staff productivity closely, offering guidance and support to improve individual performance levels.
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.
- Collaborated closely with other department heads to ensure seamless integration between sales initiatives and other organizational objectives.
- Processed orders via telephone, email, and online orders from official company website.
- Streamlined office operations with efficient scheduling, resource allocation, and workflow coordination.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Completed bi-weekly payroll for Number employees.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
- Identified opportunities to streamline processes and improve office operations and efficiency.
Inside/Counter Sales
The Tap of Kansas
Wichita, KS
09.2020 - 08.2021
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Operated register efficiently, reducing wait times and improving customer experience.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
- Professionally answered telephones and responded to customer inquiries.
- Prepared store for opening or closing procedures, ensuring all tasks were completed thoroughly and on time.
- Conducted daily cash counts, ensuring financial accuracy for business operations.
- Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
Inside Sales Representative
Master Pumps and Power
Oklahoma City, OK
10.2018 - 08.2020
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Accounts Payable Auditor
Henry Industries
05.2016 - 10.2018
- Lead, Plan, and perform financial and operational audits
- Currently complete 324 audits per month providing a monthly savings of $17,500.00 by identifying errors in contract billings
- Created and implemented audit reviews and procedures
- Currently provide training and guidance to less experienced auditors
- Earned overall top honors as a significant contributor within the auditing division.
Billing Analyst
King of Freight
06.2015 - 05.2017
- Generated an average of 160 invoices per day
- Researched vendor statements, communicated internally and externally to resolve invoice issues
- Carefully and successfully collected past due invoices from current customers
- Researched and Collected missing paperwork from both brokers and drivers in order to invoice clients
- Promoted to floor manager after 90 days of employment.
Education
CNA -
Demarge University
01.2000
High School Diploma -
Goddard High School
01.1998
Skills
- Negotiation
- Critical thinking
- Integrity
- Positive attitude
- Problem Solving
- Decision Making
- Microsoft Office
- Excel and Outlook
- Teamwork
- Office Administration
- Relationship Building
- Goal-Oriented
- Customer Service
- Task Delegation
- Multitasking
- Reliability
- Team Collaboration
- Effective Communication
- Team Coordination
- Flexible Schedule
- Data Entry
- Scheduling
- Inventory Control
- Administrative Support
- Bookkeeping
Strengthshobbies
Flexibility, Adaptability, Communicating, Enthusiasm, Trustworthiness, Determination, Dedication, Mountain Biking, Weight Lifting, Camping, Cooking
References
- Trisha Cunningham, Dispatch Manager, Cargill, 316-351-4240
- Amber Richardson, Billing Analyst, King of Frieght, 346-210-3228
- Angel Oulette, Manager, Nuway, 316-993-2197
Cover Letter
Dear Hiring Manager,
I'm applying for a position at your company. Based on the position posted , I'm confident that I am fully qualified for
the position and will be a strong addition to your current team. Coming back to my hometown has been a dream of
mine for several years, I am excited for my new adventure and look forward to hearing from you!
Please find my resume attached.
I can be reached at the number above or at my email address.
Sincerely,
Tabitha L PearceTabitha L Pearce
Timeline
Inside Sales/ Office Manager
Neenan Company
08.2021 - Current
Inside/Counter Sales
The Tap of Kansas
09.2020 - 08.2021
Inside Sales Representative
Master Pumps and Power
10.2018 - 08.2020
Accounts Payable Auditor
Henry Industries
05.2016 - 10.2018
Billing Analyst
King of Freight
06.2015 - 05.2017
CNA -
Demarge University
High School Diploma -
Goddard High School