Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Tabitha Whitlock

Lawrenceville,GA

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Provino's. Proven ability to engage guests and manage high-stress situations while maintaining cleanliness standards. Strong work ethic and teamwork helped foster efficient operations, ensuring customer satisfaction and timely service in fast-paced environments. Proficient in cash handling and menu memorization.

Overview

5
5
years of professional experience

Work History

Server

Provinos
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

To-Go Specialist

Outback Steakhouse
06.2023 - 01.2024
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.

Team Member

McDonald's
04.2022 - 2023
  • Collaborated with team members to ensure efficient daily operations and timely completion of tasks.
  • Maintained orderly and clean work areas for maximum productivity.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Maintained compliance with safety regulations while operating equipment such as pallet jacks or ladders.

In-Shop Employee

Jimmy John's
02.2021 - 07.2022
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Utilized time management skills effectively during peak hours to ensure minimal wait times for customers.
  • Resolved customer issues professionally, demonstrating empathy and prioritizing their satisfaction.
  • Operated and maintained equipment safely, minimizing downtime due to malfunctions or breakdowns.

Education

High School Diploma -

Grayson High School
Loganville, GA
05.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Menu memorization
  • Cleanliness standards

Accomplishments

Employee of the month at McDonald's

Timeline

Server

Provinos
05.2024 - Current

To-Go Specialist

Outback Steakhouse
06.2023 - 01.2024

Team Member

McDonald's
04.2022 - 2023

In-Shop Employee

Jimmy John's
02.2021 - 07.2022

High School Diploma -

Grayson High School
Tabitha Whitlock