Tabitha Williams
Shaw,MS
Summary
Friendly and reliable person who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Rick’s Express
Cleveland, MS
02.2025 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
Customer Service Cashier
Tower Loan
Cleveland, MS
03.2022 - 02.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Caregiver
Bolivar County Community Action Agency
Cleveland, MS
09.2014 - 03.2022
- Facilitated learning and development for infants and toddlers.
- Implemented measures to protect children effectively.
- Keep up with daily attendance
- Assessed performance and identified areas for improvement.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Education
University - Elementary Education
Delta State University
Cleveland, MS01.2013
Associate of Arts - Social Work
Coahoma Community College
Clarksdale, MS05.2000
High school diploma - General Studies
Shaw High School
Shaw, MS05.1997
Skills
- Infant Care
- Toddler Care
- Teaching
- Childcare
- Early Childhood Education
- Caregiving
- Classroom Management
- Senior Care
- Experience with Children
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Time management
- Store opening and closing
- Critical thinking
- Relationship building
- Behavior management
Certification
- CDA
- First Aid Certification
- CPR Certification
Assessments
- Building relationships for childcare providers, Proficient, 03/01/22
- Early childhood development, Familiar, 03/01/22
- Elementary school classroom management, Proficient, 03/01/22
Timeline
Assistant Store Manager
Rick’s Express
02.2025 - Current
Customer Service Cashier
Tower Loan
03.2022 - 02.2025
Caregiver
Bolivar County Community Action Agency
09.2014 - 03.2022
University - Elementary Education
Delta State University
Associate of Arts - Social Work
Coahoma Community College
High school diploma - General Studies
Shaw High School