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Tabatha Robertson
HR Leader
Cypress,TX
Summary
Cross-functional Business Leader with extensive experience overseeing operations across multiple locations. Expertise in driving sales growth and profitability through strategic team alignment, fostering a customer-focused culture, and developing high-performing teams to achieve operational excellence.
Overview
1
1
Certification
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Sr. Human Resource Business Partner
Shell Mobility and Convenience
Houston, Texas
06.2023 - Current
- Multi-site oversight of all HR functions
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Coordinated work activities for HR managers, specialists, and recruiting agents.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Educated employees on company policy and kept employee handbook current.
- Met with employees annually for progress reviews and performance assessments.
- Directed hiring and onboarding programs for new employees.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
HR Partner
Amazon
Houston, TX
12.2020 - 06.2023
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Collaborated with leadership to assess and improve policies across board.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
HR Manager
Essential Logistics
Houston, TX
03.2019 - 12.2020
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
HR Consultant
TRS Strategies
Houston, Texas
01.2018 - 02.2019
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Physician Recruiter
Veterans Evaluation Services
Houston, Texas
02.2016 - 01.2018
- Global talent acquisition, finding talent in all provinces of Canada
- Operated and maintained applicant tracking and candidate management systems.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
HR Generalist
Dean's Professional Services
Houston, Texas
05.2014 - 02.2016
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
Education
Master of Arts - Psychology
07.2014 - 12.2017
Bachelor of Science - HR Management
01.2009 - 02.2011
Skills
- Project Management
- Operations Management
- Employee Training
- Operational Efficiency
- Talent Recruitment
- Store Merchandising
- Team Development
- Retail Inventory Management
- Partnership Building
- Customer Service Management
- Work Planning and Prioritization
- Sales Strategies
- Problem Solving
- Team Building and Leadership
- Strategic Partnerships
- Shrink Reduction Strategy
- Risk Mitigation
- Fraud/ LossPrevention
Certification
SPHR - Fall 2026
PMP - Spring 2027
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Award for District Investigator with Year over Year Improvement.
- Award for Regional Loss Prevention Investigator of the Year
- Award for Area Loss Prevention Investigator of the Year for consecutive years.
- Award for ALPM Unsung Hero for South Central Division.
- Named as 'Officer of the Year'
- Special Agent Award from FBI and U.S. Assistance Attorney for Recognition of outstanding work.
- Received numerous Quarterly Recognition for Customer Service, Safety and Shrink Reduction in a leadership role.
Timeline
Sr. Human Resource Business Partner - Shell Mobility and Convenience
06.2023 - Current
HR Partner - Amazon
12.2020 - 06.2023
HR Manager - Essential Logistics
03.2019 - 12.2020
HR Consultant - TRS Strategies
01.2018 - 02.2019
Physician Recruiter - Veterans Evaluation Services
02.2016 - 01.2018
LeTourneau University - Master of Arts, Psychology
07.2014 - 12.2017
HR Generalist - Dean's Professional Services
05.2014 - 02.2016
DeVry University - Bachelor of Science, HR Management
01.2009 - 02.2011