Veronica Ramirez
Gallatin,TN
Summary
Dynamic senior human resources leader with 10+ years of progressive experience driving organizational excellence across manufacturing, retail, and logistics industries. Demonstrated expertise in developing HR talent, leading technological transformations, and managing complex employee relations for workforces of 3,000+ employees. Known for building and coaching high-performing teams while implementing innovative HR solutions that align with business objectives. Proven track record in facilitating HR foundations training, leading DEI initiatives, and managing high-risk situations effectively. Bilingual, strategic partner skilled in leveraging data analytics to drive organizational change and deliver measurable business results.
Overview
9
9
years of professional experience
Work History
Sr. Human Resource Business Partner
Amazon
Mount Juliet, Tennessee
04.2023 - Current
- Supported fulfillment center operations for 3,000 employees and business leaders.
- Trained newly promoted HRBP professionals in human resource foundations and strategic leadership.
- Led a team of eight hourly employees and five salaried HR professionals to achieve performance excellence.
- Facilitated collaboration between operations and HR to implement Diversity, Equity, and Inclusion initiatives.
- Partnered with business leaders to provide guidance on performance management and employee relations.
- Managed high-risk situations by making sound decisions aligned with policy intent.
- Utilized metrics to identify trends and develop action plans that enhanced employee experience.
- Reviewed culture and talent management data regularly, creating targeted action plans for improvement.
Human Resource Business Partner
Amazon
Riverside, CA
03.2021 - Current
- Supported Fulfillment Center operations with 1,300 associates, including hourly and exempt leaders.
- Managed a team of 7 Senior Human Resource Assistants to enhance HR functions.
- Analyzed workforce key performance indicators, coaching leadership on corrective action implementation.
- Conducted investigations into employee relations issues, including safety complaints and harassment.
- Ensured compliance with state and federal employment laws and regulations.
- Oversaw staffing needs, performance evaluations, staff development, and training initiatives.
- Directed employee engagement and communication strategies to foster a positive work environment.
- Launched an innovative incentive program that reduced turnover in a competitive market.
Human Resources Manager
Niagara Bottling, LLC
Ontario, CA
01.2020 - 02.2021
- Oversaw two direct reports while supporting 180 team members during pandemic-related challenges.
- Reduced workplace accidents by 65% through implementation of safety policies and best practices.
- Analyzed compensation structures to develop competitive programs and recommend modifications.
- Advised management on organizational policy matters, suggesting necessary changes for improvement.
- Facilitated confidential issue resolution by collaborating with various management levels.
- Partnered with cross-functional departments to administer and maintain Workday HRIS system.
- Monitored annual budget for Human Resources services, including labor and employee recognition programs.
- Led employee training initiatives across the plant, promoting a culture of safety and continuous improvement.
Human Resources Generalist
Niagara Bottling, LLC
Ontario, CA
10.2018 - 01.2020
- Provide day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
- Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees
- Oversaw new employee onboarding procedures from initial training to skill development
- Provided HR consultation to leadership and department heads, such as payroll administration, 401K and OSHA compliance, benefits and workers compensation
- Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files
- Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies
- Facilitated strategies planning through effective partnerships with leaders, engaged in data collection, identifying organizational needs and development solutions.
Human Resources Business Partner
Under Armour, Inc
Rialto, CA
07.2016 - 10.2018
- Evaluated and optimized human resources policies in collaboration with business leaders across all areas.
- Strategically recruited top talent to enhance operational team performance and support company growth.
- Conducted investigations into safety, misconduct, harassment, productivity, fraud, and theft; advised management on resolutions.
- Analyzed trends and metrics with HR group to formulate effective solutions and policies.
- Facilitated employee surveys to identify improvement areas for current and departing personnel.
- Developed performance improvement plans with specific goals for employees and supervisors.
- Managed personnel data and transactions related to new hires, promotions, transfers, compensation, reviews, and terminations.
Education
Bachelor of Science in Human Resource Management -
California State Polytechnic University
01.2019
Skills
- Employee engagement strategies
- Policy improvement recommendations
- Strategic advising
- Data analysis
- Bilingual communication
- Leadership development
- Policy integration planning
- Mentoring and coaching
- Diversity and inclusion initiatives
- Workforce planning
- Talent management
- Team building
- Conflict resolution
- Training program development
Timeline
Sr. Human Resource Business Partner
Amazon
04.2023 - Current
Human Resource Business Partner
Amazon
03.2021 - Current
Human Resources Manager
Niagara Bottling, LLC
01.2020 - 02.2021
Human Resources Generalist
Niagara Bottling, LLC
10.2018 - 01.2020
Human Resources Business Partner
Under Armour, Inc
07.2016 - 10.2018
Bachelor of Science in Human Resource Management -
California State Polytechnic University