Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tachemite Ductant

Fort Lauderdale,FL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Cashier

Pollo Tropical
07.2017 - 11.2017
  • Worked to ensure a positive and hassle-free customer experience
  • Greets guests and takes orders properly
  • Insures prompt and courteous service to all guests while maintaining a pleasant personality and appearance
  • Knowledgeable of the menu and portion sizes to assist guest needs
  • Knows the keyboard to ensure accuracy and speed
  • In the Drive Thru, checked. That all the orders are correctly assembled, adding the appropriate condiments and utensils
  • Repeats order back to customer prior to telling them to drive up to window

Customer Service Staff

Publix
11.2017 - 06.2020
  • Brought forth a self-motivated attitude
  • Communicated effectively with colleagues and superiors
  • Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer
  • Accurately verified information and updated information databases as necessary
  • Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns
  • Kept records, calendars, and company information accessible
  • Brought forth excellent customer service skills and a commitment to customer satisfaction
  • Provides premier customer service, including greeting customers and answering their questions

Immunizing Pharmacy Technician

Publix
06.2020 - Current
  • Order medicines daily to replenish stock and increase inventory in anticipation of need.
  • Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Count, and measure medications following standard procedures.
  • Perform various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Calculate dosage, fill prescriptions and prepare prescription labels with absolute accuracy.
  • Communicate with prescribers to verify medication dosages, refill authorizations and patient information.
  • Answer incoming phone calls and address questions from customers and healthcare providers.
  • Count and label prescriptions with correct item and quantity.
  • Assisted coworkers with filling and release to patient
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Administered flu and Covid immunizations.

Synmed Tech

Polaris LTC Pharmacy
11.2022 - 05.2023
  • Assembled products according to changing daily work orders and specific customer needs.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Proven ability to learn quickly and adapt to new situations.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Counted, measured, and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician I

Memorial Regional Outpatient Pharmacy
07.2023 - Current
  • Delivered Discharge Meds to patients getting discharged for the day.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Collected co-payments or full payments from customers.
  • Resolved third-party billing, computer system and customer service issues.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Education

High School Degree -

Fort Lauderdale High School
Fort Lauderdale, FL

Associate Of Arts -

Broward College
Fort Lauderdale, FL

Associate Of Arts And Sciences -

Miami Dade College
Miami, FL

Skills

  • Problem-Solving Skills
  • Inventory Management
  • Adaptable and Flexible
  • Complex Problem-Solving
  • Employee Relationships
  • Strategic Decision-Making
  • Fine Motor Skills
  • Attention to Detail
  • Organization and Time Management
  • Assisting pharmacists

Timeline

Pharmacy Technician I

Memorial Regional Outpatient Pharmacy
07.2023 - Current

Synmed Tech

Polaris LTC Pharmacy
11.2022 - 05.2023

Immunizing Pharmacy Technician

Publix
06.2020 - Current

Customer Service Staff

Publix
11.2017 - 06.2020

Cashier

Pollo Tropical
07.2017 - 11.2017

High School Degree -

Fort Lauderdale High School

Associate Of Arts -

Broward College

Associate Of Arts And Sciences -

Miami Dade College

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