Dedicated customer service representative with a proven ability to resolve complaints and enhance customer satisfaction. Known for attention to detail and reliability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Planet Fitness
Hesperia, CA
12.2024 - Current
Resolved customer complaints and ensured satisfactory service experiences.
Assisted members with inquiries and provided information on services offered.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained cleanliness of floors, restrooms, and common areas daily.
Customer Service Representative
Tilly's Clothing Store
Victorville, CA
06.2024 - 08.2024
Collaborated with team to ensure smooth daily operations and member satisfaction.
Promoted special offers and events to enhance member engagement and participation.
Provided excellent customer service to resolve customer complaints in a timely manner.
Managed inventory and supplies to ensure materials were available when needed.