Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taeja Sutherland

North Lauderdale,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Front Desk Supervisor

LaQunita Inn
Fort Lauderdale, Florida
09.2024 - Current
  • Supervised front desk operations to ensure smooth guest check-ins and check-outs.
  • Managed staff schedules to maintain adequate coverage during peak hours.
  • Assisted in training new employees on service standards and procedures.
  • Addressed guest inquiries and resolved issues promptly and effectively.
  • Monitored inventory levels of supplies and ordered additional items as needed.
  • Identified training needs among staff members and provided appropriate coaching sessions.
  • Addressed areas that needed improvement and observed team's performance.

Lead Registered Surgical Dental Assistant

Wisdom Dental
Coral Springs, Florida
10.2021 - 09.2024
  • Sterilized instruments and maintained cleanliness of dental operatory areas.
  • Collaborated with healthcare providers to resolve insurance discrepancies.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Contacted patients to arrange payment arrangements for deductible and out-of-pocket liability.
  • Ordered dental supplies when needed, maintaining cost efficiency without sacrificing quality of care provided to patients.

Pediatric Dental Assistant

Pediatric Dental Centers of Broward
Coral Springs, Florida
12.2019 - 10.2021
  • Cleaned and sterilized instruments after each use in accordance with universal precautions guidelines.
  • Educated parents on proper oral hygiene techniques for children.
  • Prepared rooms for dental procedures by sterilizing instruments, setting up trays and ensuring that all necessary items were present.
  • Verified patient insurance coverage and eligibility for dental services.
  • Coordinated insurance claims processing and follow-up with carriers.
  • Scheduled appointments according to established protocol.
  • Recorded medical histories of patients prior to appointments.

Education

Associate of Science - Dental Hygiene

Broward College
Fort Lauderdale, FL
07-2029

Some College (No Degree) - Dental Assisting

Florida Career College
Margate
07-2021

Skills

  • Treatment coordination
  • Patient care
  • Staff training
  • Ordering supplies
  • Account management
  • Customer service and assistance
  • Dental insurance experience
  • Insurance claims processing

Timeline

Front Desk Supervisor

LaQunita Inn
09.2024 - Current

Lead Registered Surgical Dental Assistant

Wisdom Dental
10.2021 - 09.2024

Pediatric Dental Assistant

Pediatric Dental Centers of Broward
12.2019 - 10.2021

Associate of Science - Dental Hygiene

Broward College

Some College (No Degree) - Dental Assisting

Florida Career College

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