Taelar Durbin
Las Vegas,NV
Summary
Dynamic professional with experience at Wells Fargo & Company, excelling in client relationship building and dispute resolution. Proven ability to enhance customer satisfaction through effective transaction monitoring and problem-solving. Recognized for improving operational efficiency and fostering loyalty, while maintaining meticulous attention to detail in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Credit Card Specialist
Wells Fargo & Company
Beaverton, OR
10.2013 - 07.2014
- Reviewed credit card applications for accuracy and compliance with company policies.
- Assisted customers with account inquiries and transaction disputes, providing timely resolutions.
- Processed credit card transactions efficiently, ensuring adherence to security protocols.
- Collaborated with team members to enhance customer service processes and streamline operations.
- Built strong relationships with customers to increase retention and loyalty.
- Improved customer satisfaction by efficiently addressing and resolving credit card disputes and inquiries.
Sandwich Artist
Quiznos Subs
Portland, OR
01.2012 - 08.2013
- Prepared and assembled sandwiches according to customer specifications and quality standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Assisted in inventory management by tracking ingredient levels and restocking as needed.
- Provided exceptional customer service by taking orders, answering questions, and resolving issues promptly.
Education
High School Diploma -
David Douglas High School
Portland, ORSkills
- Client relationship building
- Application processing
- Transaction monitoring
- Payment processing
- Dispute resolution
- Credit limit adjustments
- Card activation
- Teamwork
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
Timeline
Credit Card Specialist
Wells Fargo & Company
10.2013 - 07.2014
Sandwich Artist
Quiznos Subs
01.2012 - 08.2013
High School Diploma -
David Douglas High School