Taelor Umland
Spokane,USA
Summary
I strongly believe that I excel in fast-paced hospitality environments, especially in customer service and team collaboration. My work experience in the last 3 years has developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. I have been described as “chipper” and “eager to please” by many past guests, patrons, and coworkers. I pride myself in my natural aptitude maintain an above-and-beyond attitude in the workplace and the willingness to learn, improve, and make everyone’s experience together the best it could be.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/Line Cook
JTCD Enterprises (Sunshine Station
11.2023 - 08.2025
- Crafted and served a range of mixed and crafted drinks and formed positive relationships with regular customers.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to streamline service during peak hours, reducing wait times for patrons. If it was slow and time allowed, I’d assist the server on shift with duties like bussing tables and rolling silverware.
- Operated standard commercial kitchen equipment such as pizza ovens, deep fryers, and flat top grills. My other responsibilities in the kitchen included putting away Sysco orders, taking inventory, prepping ingredients, and basic sanitary procedures to maintain cleanliness in the kitchen.
Shipping/Inventory Manager
SMAC LLC (Live Montanably)
06.2023 - 10.2023
- Oversaw shipping operations, maintained accurate inventory records, and ensured efficient stocking procedures. Managed deposit transactions and facilitated custom order processing. Delivered exceptional customer service while executing basic managerial responsibilities. This was a seasonal role that ended once tourist season ended.
- Contributed to team efforts during high-demand summer months to support customer service initiatives.
Education
Bachelor of Arts - Political Sciences (Pre-Law)
University of Montana
Missoula, MTHigh School Diploma -
Lind-Ritzville High School
Ritzville, WA06.2020
Skills
- Shipping & Receiving
- Inventory Control
- Sales
- Culinary experience
- Customer service (5 years)
Certification
- Driver's License September 2019 to March 2025
- Life Insurance License January 2022 to January 2024 I worked remotely as a sales agent and underwriter from January 2022 to October 2022
Timeline
Bartender/Line Cook
JTCD Enterprises (Sunshine Station
11.2023 - 08.2025
Shipping/Inventory Manager
SMAC LLC (Live Montanably)
06.2023 - 10.2023
Bachelor of Arts - Political Sciences (Pre-Law)
University of Montana
High School Diploma -
Lind-Ritzville High School