Taetum Bill
Gillespie Group Reality Exp
Reno,NV
3
years of professional experience
Results-driven professional with a strong focus on customer service and team leadership. Proven ability to enhance customer experiences while streamlining operations and resolving conflicts efficiently.
Work History
Assistant Manager
2 Years 7 Months- Managed daily operations to ensure alignment with company standards.
- Developed and implemented training programs for new team members.
- Streamlined communication between departments to enhance workflow efficiency.
- Conducted regular performance evaluations to support staff development.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Managed senior-level personnel working in marketing and sales capacities.
- Developed detailed plans based on broad guidance and direction.
- Managed scheduling and coordination of meetings for multiple departments.
- Developed and maintained organizational systems for document management.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Managed calendar systems to ensure alignment with project timelines and priorities.
- Implemented software solutions to improve scheduling accuracy and reduce conflicts.
Barista
10 Months- Operated espresso machines and brewing equipment efficiently to meet customer demand during peak hours.
- Prepared high-quality espresso beverages following standardized recipes and techniques.
- Collaborated with team members to enhance workflow and improve overall service efficiency.
- Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business relationships.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Used POS system to accurately enter orders and process payments.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Packaged bagels, muffins and other food items for customer purchase.
Purchasing Assistant
11 Months- Process purchase orders and ensure accuracy of documentation.
- Coordinate with departments to fulfill purchasing needs efficiently.
- Utilize inventory management software to track supplies and reorder levels.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
- Processed purchase orders and invoices in d accordance with company procedures.
Sales Associate
2 Months- Assisted customers in selecting products, enhancing overall shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Maintained inventory levels, ensuring product availability for customers.
- Collaborated with team members to meet daily sales goals and objectives.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Associates - Business Communication
- Dean's List Spring 2026
- 3.6 GPA
- Extracurricular Activities: College Softball 2024-2026
Skills
Customer service
Financial oversight
Sales reporting
Money handling
Team leadership
Employee scheduling
Client management
Time management
Staff scheduling
Sales analysis
Regulatory compliance
Employee engagement
Strategic thinking
Team motivation
Professional and courteous
Timeline
Sales Associate
New Balance
11.2025 - 01.2026Read More
Barista
Makenna Koffee Company
10.2025 - 08.2026Read More
Purchasing Assistant
Ventura Community College District
09.2025 - 08.2026Read More
Assistant Manager
Gillespie Group Reality Exp
01.2024 - CurrentRead More
Ventura College
Associates from Business Communication
Read More