Taezia Vinson

• Responsible for assisting customers with booking reservation
• Assisted with guest complaints
• Provide excellent customer service to Vendors
• Assisted customers with check-in/out
• Verified All guest credit card process
• Assisted accounting with charge backs, refunds, adjustment and invoices
• Effectively maintained supplies and inventory.
• Managed high volume of inbound calls while maintaining professional demeanor under pressure.
• Resolved customer complaints with empathy, resulting in improved satisfaction ratings.

• Performed direct and indirect communication with patients and personnel
• Responsible for verifying insurance and billing
• Responsible for Checking-in/out patients
• Responsible for answering multi-line phone system
• Relaying messages
• Scheduling appointments
• Manage Communications
• Ordering supplies.

• Performed direct and indirect communication with patients and doctors
• Responsible for maintaining hypervigilance and safe supporting environment
• Responsible for documentation keeping logs, communicating with doctors
• Assisted with data entry and processed samples retrieve from patients
• Managed patient medical records
• Perform administrative duties as assigned by Nurse lead.

Responsible for providing excellent support to Departments

• Assisted with filling and organization
• Assisted with scheduling
• Assisted with answering multi-line phone system
• Manage inventory.