Tafi Bryant
Sevierville,TN
Summary
Dynamic catering professional with a strong work ethic and exceptional customer service skills, honed at St. Mary’s Medical Center. Proven ability to enhance guest engagement and streamline operations, ensuring seamless event execution. Expertise in cash handling and menu planning, consistently delivering memorable dining experiences while fostering positive relationships with clients and team members.
Overview
28
28
years of professional experience
Work History
Server
Chop House Steak & Seafood
09.2019 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food pairings to enhance guest experience.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Trained new servers on service protocols and restaurant operations.
- Processed payments accurately and handled cash transactions securely.
Catering Supervisor
St.Marys Medical Center
06.2001 - 02.2006
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food pairings to enhance guest experience.
- Managed multiple tables efficiently, ensuring timely order delivery.
- Collaborated with kitchen staff to accommodate special dietary requests.
- Trained new servers on service protocols and restaurant operations.
- Processed payments accurately and handled cash transactions securely.
Server/catering
Holston Hills Country Club
Knoxville, TN
06.1998 - 02.2001
- Provided exceptional customer service to enhance guest satisfaction and dining experience.
- Collaborated with team members to ensure efficient food and beverage service during peak hours.
- Demonstrated knowledge of menu items, facilitating informed recommendations for guests.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Catering Coordinator
University of Tennessee Faculty Club
06.1998 - 02.2001
- Coordinated event logistics, ensuring seamless execution of catering services for various university functions.
- Managed vendor relationships to secure quality food and supplies for catered events.
- Developed and maintained detailed event timelines, enhancing workflow efficiency for staff operations.
- Assisted in menu planning, aligning offerings with client preferences and dietary requirements.
- Collaborated with team members to deliver exceptional customer service during events, fostering positive guest experiences.
Education
High School Diploma -
South Young High School
Knoxville, TN05-1986
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Chop House Steak & Seafood
09.2019 - Current
Catering Supervisor
St.Marys Medical Center
06.2001 - 02.2006
Server/catering
Holston Hills Country Club
06.1998 - 02.2001
Catering Coordinator
University of Tennessee Faculty Club
06.1998 - 02.2001
High School Diploma -
South Young High School