Dedicated MIS student and professional with over 3 years of experience in technical support, customer service, and management. Adept at diagnosing and repairing software and hardware issues, with a proven track record of enhancing customer satisfaction and improving operational efficiency. Fluent in English, Farsi/Dari, with working knowledge of Pashto and Urdu. Seeking to leverage technical skills and customer-oriented approach in an IT-focused role.
Certified Interpreter, Sacramento County
California State Seal of Biliteracy
Sacramento County Election Officer, Played a key role in the smooth operation of election processes, showcasing the ability to manage sensitive information and support community engagement.
Available upon request