Taha Ahmadi
Sacramento,CA
Summary
Dedicated Management Information Systems (MIS) student with over 3 years of management, record keeping, technical support, customer service, and clerical experience. Proficient in managing sensitive and confidential information, with a background in law enforcement support environments as a Certified Interpreter for Sacramento County. Fluent in English and Farsi/Dari, and conversant in Pashto and Urdu. Skilled in software applications and maintaining strict compliance with security protocols. Seeking to leverage expertise in a challenging law enforcement support role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant / Certified Interpreter
Sacramento County (Department of Human Assistance)
07.2023 - Current
- Managing access to confidential state and law enforcement websites, adhering to strict security and privacy protocols.
- Operating and troubleshooting a variety of computer systems and office equipment.
- Managing daily data entry and kept clerical information accurate and up-to-date.
- Maintaining and updating office records, both digital and physical.
- Providing interpretation services in Farsi/English, facilitating communication and adherence to legal and procedural guidelines.
Manager / Marketing Manager
JoJo'z Pizza
02.2022 - 06.2023
- Improved customer service protocols, which led to a higher satisfaction rating and better compliance with industry standards.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Maintained detailed records and inventory logs, enhancing operational efficiency and internal audits.
Technician / Co-Owner
Roseville Mobile Tech Repair
03.2020 - 12.2020
- Demonstrated proficiency in diagnosing and repairing complex technical issues, emphasizing problem-solving and attention to detail.
- Maintained compliance with regulatory standards and safety requirements.
- Managed customer interactions and recordkeeping, ensuring accuracy and security of sensitive information.
Education
Associate Degree for Transfer in Management Information Systems - Physics And Mathematics
Folsom Lake College
Folsom, CA11.2024
High School Diploma -
Foothill High School
05.2021
Skills
- Clerical Support and Recordkeeping
- Office Equipment
- Software & Hardware Diagnostics and Repair
- Confidential Data Management
- Multilingual Communication (English, Farsi/Dari, Pashto, Urdu)
- Customer Service & Support
- Crisis and Conflict Resolution
- Data Entry
Certification
- Certified Interpreter, Sacramento County
- California State Seal of Biliteracy
Professional Development
- Member, Education Talent Search Program, UC Davis
- Regular Volunteer, Sacramento County Election Offices
Volunteer Experience
Election Officer, Sacramento County, Sacramento, CA, Managed sensitive election processes and supported community engagement under strict regulations.
Languages
Farsi
Native or Bilingual
Timeline
Office Assistant / Certified Interpreter
Sacramento County (Department of Human Assistance)
07.2023 - Current
Manager / Marketing Manager
JoJo'z Pizza
02.2022 - 06.2023
Technician / Co-Owner
Roseville Mobile Tech Repair
03.2020 - 12.2020
Associate Degree for Transfer in Management Information Systems - Physics And Mathematics
Folsom Lake College
High School Diploma -
Foothill High School
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