Tahami Uddin
Riverside,CA
Summary
Dynamic and results-oriented professional with proven expertise in customer service and time management, honed at SUBWAY® Restaurants and McDonald's. Excelled in enhancing customer satisfaction and streamlining service operations through effective multitasking and teamwork. Demonstrated strong problem-solving abilities, ensuring high standards of food safety and quality. Committed to fostering positive customer relationships and workplace efficiency. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
11.2023 - Current
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials to increase sales, and took orders with proper concentration.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Increased speed of service through effective multitasking and time management skills.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff.
Cook
McDonald's
06.2022 - 08.2022
- Prepared and served various food items in fast-paced environment.
- Worked with other team members to work in a smooth order.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
Associate of Science - Biomedical Sciences
Riverside City College
Riverside, CA12-2027
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Effective multi-tasking
- Multitasking and Prioritizing
- Customer Satisfaction Focus
- Attention to Detail
- Dependable and honest
- Efficient Work Pace
- Guest service
- Task Prioritization
Timeline
Sandwich Artist
SUBWAY®Restaurants
11.2023 - Current
Cook
McDonald's
06.2022 - 08.2022
Associate of Science - Biomedical Sciences
Riverside City College
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