Tahira Ahmed
New York,NY
Summary
Fashion retail and project coordination professional with experience spanning luxury retail, personal shopping, trend forecasting, sales operations, and team
support. Proven ability to coordinate priorities, maintain schedules and records, analyze market trends, improve processes, and deliver high-touch customer
experiences. Holds a Master of Professional Studies in Global Fashion Management.
Overview
18
18
years of professional experience
Work History
Lead Concierge
Devachan Salon
New York, NY
10.2019 - 10.2020
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and $6M in product and service revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
PERSONAL SHOPPER
Tiffany & Company
New York, NY
10.2017 - 01.2019
- Booked a total of $350K in sales revenue throughout two seasonal positions.
- Enhanced customer satisfaction by providing personalized shopping experiences tailored to individual preferences and needs.
- Expedited returns and exchanges process for clients, ensuring a hassle-free shopping experience.
- Increased revenue through upselling complementary items based on each client's style preferences and existing jewelry pieces.
ASSISTANT TREND FORECASTER
Macy's
New York, NY
06.2011 - 08.2012
- Supported the Macy's Fashion Office General Vice President with developing trend presentations.
- Increased forecast accuracy by consistently analyzing historical data and market trends.
- Enhanced overall visual merchandise strategy, resulting in increased sales and customer satisfaction.
- Collaborated with marketing teams to secure high-profile editorial features, raising brand awareness among target audiences.
SELLING AND SERVICE ASSOCIATE
Hermes
New York, NY
04.2010 - 04.2011
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Handled high-volume sales traffic, effectively addressing customer needs while maintaining professionalism.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
MARKETING COMMUNICATIONS PROJECT MANAGER
Fordham University
New York, NY
09.2007 - 09.2009
- Increased stakeholder engagement through targeted messaging and strategic communications initiatives.
- Leveraged data-driven insights to refine messaging strategies and improve overall effectiveness of communications efforts.
- Served as primary liaison between clients and creative teams, maintaining open lines of communication and fostering strong relationships.
CREATIVE SERVICES COORDINATOR
Lord & Taylor, Flagship
New York, NY
06.2002 - 08.2007
- Provided art direction on photo shoots, resulting in visually stunning imagery that aligned with brand guidelines.
- Increased client satisfaction by providing outstanding customer support throughout the entire project process.
- Facilitated internal creative and copy approvals and helped traffic assets through review process.
- Updated project tracking documentation and creative campaign statuses for weekly reviews.
Education
Master of Professional Studies - Global Fashion Management
Fashion Institute of Technology
New York05.2012
Bachelor of Arts - History of Art
Bryn Mawr College
Bryn Mawr, PA05.2001
Skills
- Cross-Selling Techniques
- Recordkeeping
- Sales Closing
- Upselling
- Product and Service Knowledge
Timeline
Lead Concierge
Devachan Salon
10.2019 - 10.2020
PERSONAL SHOPPER
Tiffany & Company
10.2017 - 01.2019
ASSISTANT TREND FORECASTER
Macy's
06.2011 - 08.2012
SELLING AND SERVICE ASSOCIATE
Hermes
04.2010 - 04.2011
MARKETING COMMUNICATIONS PROJECT MANAGER
Fordham University
09.2007 - 09.2009
CREATIVE SERVICES COORDINATOR
Lord & Taylor, Flagship
06.2002 - 08.2007
Master of Professional Studies - Global Fashion Management
Fashion Institute of Technology
Bachelor of Arts - History of Art
Bryn Mawr College