Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Táhirih Aaronsohn

Eastport,ME

Summary



Knowledgeable Database Administrator with strong background in managing accounts receivable processes and optimizing database systems. Proven track record in software customization, performance tuning, and disaster recovery. Proven track record in ensuring accurate billing and timely collections, enhancing financial efficiency. Demonstrated expertise in leveraging software tools and maintaining client relationships to achieve company goals. Collaborative team player focused on achieving results and adapting to changing needs. Skilled in database management, process analysis and optimization with reliable and flexible approach to challenges.

Overview

21
21
years of professional experience

Work History

A/R Specialist

Black Tie Pool Service
02.2024 - Current


  • Participate in regular meetings with cross-functional teams focusing on process improvement initiatives, representing the A/R department and providing valuable insight into potential areas of enhancement.
  • Collaborate with sales, customer service, and accounting teams to ensure accurate invoicing and timely payments from clients.
  • Maintain an organized filing system for all A/R documentation, facilitating easy retrieval.
  • Manage a high volume of invoices while maintaining strict attention to detail and adherence to established deadlines.
  • Conduct periodic account reconciliations to identify potential errors or discrepancies in billing or payments received.
  • Maintain detailed records of all accounts receivable transactions, ensuring accuracy and completeness of financial data.
  • Continuously evaluate and improve overall efficiency by streamlining A/R processes and implementing new software tools or updating procedures across teams.
  • Research and resolve billing discrepancies to enable accurate billing.
  • Maintain excellent financial standings by working closely with bookkeeper to ensure successful reconciliation of accounts.

Office and Human Resources Manager

Black Tie Pool Service
05.2021 - 02.2024
  • Oversaw launch and implementation of CRM software, Service Autopilot, customized software to meet company objectives and integrated company processes.
  • Evaluated, analyzed and improved company processes and procedures, resulting in increased efficiency.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees, minimizing financial discrepancies through detailed program management.

Production Assistant Chocolatier

Bridgewater Chocolate
03.2017 - 07.2020
  • Packaged chocolate products for delivery.
  • Made confections by hand.
  • Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Supported current production needs by moving items between equipment, conveyors, and food preparation areas.
  • Assisted in producing high-quality chocolate products by adhering to strict manufacturing standards and protocols.

Lakeside Attendant

Clarke Outdoors
06.2016 - 10.2019
  • Facilitated canoe, kayak and SUP board rentals at Lake Waramaug State Park.
  • Completed paddling safety and rescue course.
  • Rescued paddlers.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Provided basic paddling instruction and knowledge of lake and surrounding areas.

Research Assistant

Western Connecticut State University, Office of Institutional Advancement
08.2015 - 07.2016
  • Assisted with clerical duties and participated in prospect research.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted reviews of prospective donor information to support relationship development and identified gaps in existing knowledge.
  • Regularly updated prospective donor information within Blackbaud Raiser's Edge-NXT database.

Cashier

Newtown Car Wash
10.2010 - 12.2014
  • Greeted customers entering car wash and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about company policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Flight Coordinator

Tradewind Aviation
10.2010 - 06.2012
  • Quoted, scheduled, and coordinated Part 135 fixed-wing aircraft travel.
  • Answered phone calls and responded to customer emails.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Established strong working relationships with key stakeholders such as airport authorities, government agencies, and regulatory bodies.
  • Ensured passenger satisfaction by proactively addressing issues and providing timely information updates.
  • Delivered excellent client experiences by tailoring each charter to their specific needs and preferences.
  • Developed strong relationships with clients, resulting in repeat business and referral opportunities.
  • Enhanced company reputation through exceptional customer service skills during all stages of the charter process.
  • Increased charter sales by effectively coordinating and managing client bookings.
  • Collaborated with dispatch team to ensure seamless communication and service delivery during charter flights.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Mentored junior flight coordinators by sharing best practices and providing constructive feedback on their performance.

Dispatcher/Executive Assistant

Reliant Air Charter
03.2006 - 10.2010
  • Quoted, scheduled, and coordinated Part 91 and Part 135 fixed-wing aircraft travel.
  • Arranged ground transportation and lodging for crew.
  • Processed payroll, oversaw accounts receivable/payable.
  • Filed all U.S. and international customs documents.
  • Interviewed prospective Charter Department employees.
  • Created and implemented office policies and forms.
  • Assumed role of Office Manager during periods of absence of Director of Operations.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Answered phone calls and responded to customer emails.
  • Maintained high levels of confidentiality and discretion with sensitive information.
  • Coordinated schedules for optimal coverage of flights and adjusted quickly to changing demands.
  • Optimized crew utilization by managing duty hours, ensuring regulatory compliance and maintaining morale.
  • Enhanced flight scheduling efficiency by streamlining the coordination process for multiple aircraft.
  • Established strong working relationships with key stakeholders such as airport authorities, government agencies, and regulatory bodies.
  • Ensured passenger satisfaction by proactively addressing issues and providing timely information updates.
  • Mentored junior flight coordinators by sharing best practices and providing constructive feedback on their performance.

Orthodontic Laboratory Technician

Precision Appliance Laboratory
08.2004 - 03.2006
  • Adhered to strict safety procedures when handling chemicals or hazardous materials used during appliance fabrication processes.
  • Provided training and mentorship to new technicians entering the field, fostering a culture of continuous learning within the laboratory setting.
  • Maintained a clean, organized, and safe laboratory environment to ensure efficient work processes and compliance with industry standards.
  • Completed detailed models of patients' mouths to create accurate devices.
  • Polished surfaces of appliances using polishing machines.
  • Operated lathe, grinder, whip-mix, ultrasonic device, and Biostar.
  • Packed and shipped outgoing cases and transported appliances to and from orthodontic offices.

Education

Bachelor of Arts - Major in Psychology, Minor in Philosophy

Western Connecticut State University
Danbury, CT
05.2018

Certificate of Completion - undefined

Rockhurst University Continuing Education Center
Shawnee Mission, KS
02.2007

Skills

  • Experienced in Blackbaud Raiser's Edge-NXT, QuickBooks Desktop/Online, Microsoft Word, Excel and Outlook, BART, Service Autopilot, Google Docs, ServiceBridge
  • Database management, administration and troubleshooting
  • Project management
  • Effective and precise communication
  • Process change management
  • Workflow analysis and optimization
  • Strong problem solver
  • Travel arrangement coordination
  • Customer account reconciliation
  • Outgoing, friendly, adaptive, meticulous

Accomplishments

    Performed customization and oversaw launch of Service Autopilot CRM software. Identified and implemented business process changes required for software launch. Trained employees and company owner on use of software.

Affiliations

  • Dean’s Circle Fall 2015, Spring 2016
  • Outstanding Philosophy Minor Award Spring 2015
  • Dean’s List Spring 2015, Spring 2016, Fall 2016, Spring 2017
  • Kathwari Honors Program, 2016-2018
  • Nutmeg Women’s Soccer League, 2015
  • Delta Alpha Pi Honor Society
  • WCSU Strategic Planning Committee, 2017

Timeline

A/R Specialist

Black Tie Pool Service
02.2024 - Current

Office and Human Resources Manager

Black Tie Pool Service
05.2021 - 02.2024

Production Assistant Chocolatier

Bridgewater Chocolate
03.2017 - 07.2020

Lakeside Attendant

Clarke Outdoors
06.2016 - 10.2019

Research Assistant

Western Connecticut State University, Office of Institutional Advancement
08.2015 - 07.2016

Cashier

Newtown Car Wash
10.2010 - 12.2014

Flight Coordinator

Tradewind Aviation
10.2010 - 06.2012

Dispatcher/Executive Assistant

Reliant Air Charter
03.2006 - 10.2010

Orthodontic Laboratory Technician

Precision Appliance Laboratory
08.2004 - 03.2006

Certificate of Completion - undefined

Rockhurst University Continuing Education Center

Bachelor of Arts - Major in Psychology, Minor in Philosophy

Western Connecticut State University

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