Enthusiastic behavior technician eager to make a difference in the lives of children with special needs. Clear understanding on ensuring client care and following behavioral skills acquisition/behavior reduction protocols. Motivated to learn, grow and excel in the field of Applied Behavior Analysis.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
Duty Free Americas Inc.
Miami, FL
01.2022 - Current
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Processed transactions using a point-of-sale system.
Conducted inventories on a regular basis to track stock levels.
Handled customer complaints in a professional manner.
Attended weekly team meetings to review performance goals and objectives.
Scheduled shifts for fellow associates during peak traffic times.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Received and displayed product shipments on store retail shelves upon delivery.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Adhered to company initiatives and achieved established goals.
Reviewed files, recordings and other documents to obtain information to respond to requests.
Daycare Worker
Bonilla Home Daycare
Miami, FL
04.2022 - 12.2022
Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
Continually updated personal knowledge of industry best practices through ongoing professional development opportunities such as workshops, conferences, and trainings offered within the field of early childhood education.
Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
Therapist Teacher
Escuela Especial 28 de Enero
La Habana, Cuba
09.2013 - 07.2021
Assisted in developing positive behavior support plans to promote desired behaviors and decrease problem behaviors.
Implemented interventions outlined in behavior plans with precision and accuracy.
Collaborated with other professionals including BCBAs, teachers, speech-language pathologists, occupational therapists to ensure best practices are being implemented for each client.
Participated in team meetings to discuss client progress and plan further interventions when necessary.
Maintained accurate records of data collected during sessions and wrote detailed reports regarding client's progress.
Provided verbal prompts, physical guidance, or visual cues as needed to facilitate learning opportunities for clients.
Developed creative activities that engage clients while teaching them new skills or reinforcing existing ones.
Observed clients throughout sessions to identify potential triggers of problem behaviors or areas needing improvement.
Adapted treatment plans according to changing needs of each individual client.
Ensured safety of all individuals involved in treatment process by implementing safety protocols.
Provided crisis intervention services when needed.
Communicated effectively with families about their child's progress in therapy sessions.