Tahishia Johnson
Fort Lauderdale,FL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor/Inspector
The Westin Fort Lauderdale
03.2021 - 12.2023
- Housekeeping Supervisor/ Inspector, making sure all rooms assigned to me are in order and beds are properly made, checking for dust and debris, reassigning workers, checking in with upper management on maintenance issues.
Housekeeping/ Maintenance
Active living residents assisted living facility
02.2019 - 02.2020
- Housekeeping- Maintaining facilities cleanliness, residents rooms, unclogging toilets, changing light fixtures, light maintenance work.
Housekeeping Supervisor
NSPIRE HEALTH CARE
12.2019 - 02.2020
- Laundry, cleaning rooms, over a staff of 6 people, ordering supplies, delegating tasks for staff, keeping facilities up to par.
PT- Cashier/Customer Service
Family Dollar
01.2017 - 06.2019
- Cashier, customer service
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Housekeeping Supervisor
Chateau Mar Resort & Spa
09.2017 - 01.2018
- Cleaning rooms, customer service, and cleaning Public areas.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
Machine Operator/Material Handler
Adhesive Technologies
04.2013 - 08.2016
- Shipping Dept, Production Data Entry Flood Dept.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
General Office Duties
Aplin Peer & Associates
11.2012 - 04.2013
- Customer Service in Flood Department.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained accurate financial records by diligently tracking expenses, invoicing clients, and updating accounting software.
- Improved office efficiency with the implementation of time-saving software tools and training staff on their utilization.
- Improved workflow efficiency by proactively identifying areas for improvement and implementing solutions to optimize productivity.
Housekeeping
Boca Regional Hospital
02.2011 - 09.2012
- Cleaning Patients rooms & general areas on assigned floors
- Streamlined communication between housekeeping staff and management, addressing concerns promptly and professionally.
- Collaborated with housekeeping to ensure timely room turnover, minimizing guest delays during peak hours.
Account Executive
PJK Insurance, Inc
03.2008 - 02.2011
- Obtained information from clients to write proposals for insurance coverage
- Directed sales calls, referring leads on eligible prospects to the agency sales manager Prepared proposals for insurance coverage to agency prospects and clients and processed policies
- Reviewed periodically insurance coverage for clients and make recommendations regarding changes in coverage
- Assisted in collection of insurance premiums on new and assigned clients
- Attended agency sales and training sessions as required
- Coordinated internal document control in the office and database management.
Admin/Freelance Writing
Publisher The Parklander
10.2006 - 03.2008
- Answered multi-phone lines & setting up conference calls Customer Service, greeting clients & potential clients Filed, creating invoices, contacted vendors Assisted President, GM, and CFO with letter writing, Wrote & Edited Articles Assisted with the process of Publications Created excel spreadsheets for accounting Handled A/P & A/R for sales rep's
- Organized editorial calendar deadlines, enabling timely publication of all assigned projects.
- Adapted writing style to cater to diverse audiences, increasing reader satisfaction rates.
Education
Certificate of Completion - Registered Customer Service Representative
Palm Beach Community College
Lake Worth, FL06.2008
Diploma - Certified Nursing Assistant
West Broward School
Fort Lauderdale, FL06.2007
High school or equivalent - Paralegal
Keiser College
Fort Lauderdale, FL09.2003
Skills
- Microsoft Outlook
- Multi-line Phone Systems
- Time management
- Customer service
- Microsoft Office
- Packaging
- Computer literacy
- Warehouse experience
- Calendar management
- Windows
- Front desk
- Typing
- Hotel experience
- Heavy lifting
- Hospital experience
- Cash register
- Clerical experience
- Assembly
- Quality control
- Telemarketing
- Filing
- Camp
- Outdoor work
- Conflict management
- First aid
- Janitorial experience
- Leadership
- Communication skills
- Supervising experience
- Data entry
- Microsoft Excel
- Organizational skills
- Sales
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
Accomplishments
*Red Cross CPR Certified.
*APD Zero Tolerance Course Completion.
*APD-Health Insurance Portability and Accountability Act (HIPPA) Basics.
*ADP Direct Care Core Competencies Course Completion
*ADP- Requirements for All Waiver Providers
*Active Shooter Course Completion
Certification
- Driver's License, 07/01/19, 09/01/26
- CNA, 05/01/07, Present, Hospital, nursing home, home health, and disability experience.
- Teaching Certification
Additional Information
- QUALIFICATIONS
- Excellent organizational and decision-making skills.
- Detail-oriented with extensive knowledge of general office functions.
- Excels at multi-tasking in a fast-paces environment, completing projects within time and budget constraints.
- Superior customer service and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint.
Availability
Looking to start Immediately
Timeline
Housekeeping Supervisor/Inspector
The Westin Fort Lauderdale
03.2021 - 12.2023
Housekeeping Supervisor
NSPIRE HEALTH CARE
12.2019 - 02.2020
Housekeeping/ Maintenance
Active living residents assisted living facility
02.2019 - 02.2020
Housekeeping Supervisor
Chateau Mar Resort & Spa
09.2017 - 01.2018
PT- Cashier/Customer Service
Family Dollar
01.2017 - 06.2019
Machine Operator/Material Handler
Adhesive Technologies
04.2013 - 08.2016
General Office Duties
Aplin Peer & Associates
11.2012 - 04.2013
Housekeeping
Boca Regional Hospital
02.2011 - 09.2012
Account Executive
PJK Insurance, Inc
03.2008 - 02.2011
Admin/Freelance Writing
Publisher The Parklander
10.2006 - 03.2008
Certificate of Completion - Registered Customer Service Representative
Palm Beach Community College
Diploma - Certified Nursing Assistant
West Broward School
High school or equivalent - Paralegal
Keiser College
- Driver's License, 07/01/19, 09/01/26
- CNA, 05/01/07, Present, Hospital, nursing home, home health, and disability experience.
- Teaching Certification
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