Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAHJ DAVIS

MI

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

14
14
years of professional experience

Work History

Owner/Operator

DAVIS LAWN CARE
Oak Park, MI
06.2010 - Current
  • Managed day-to-day business operations.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.

Call Center Representative

S&P Data
TROY, MI
02.2019 - 02.2020
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Responded to customer calls and emails to answer questions about products and services.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Supervisor

DTLR
Oak Park, MI
03.2013 - 08.2018
  • Monitored workflow to improve employee time management and increase productivity.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Education

GED -

ADULT EDUCATION
Detroit, MI
2010

Skills

  • Performance Assessment
  • Quality Assurance
  • Focus and Follow-Through
  • Sales Promotion
  • Verbal and Written Communication
  • Customer Service Management
  • Assignment Delegation
  • Staff Scheduling
  • Sales Tracking
  • Decision Making

Timeline

Call Center Representative

S&P Data
02.2019 - 02.2020

Supervisor

DTLR
03.2013 - 08.2018

Owner/Operator

DAVIS LAWN CARE
06.2010 - Current

GED -

ADULT EDUCATION

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TAHJ DAVIS