Suzanne Yacovetti
Receivables Accountant
Emeryville,CA
Summary
Detail-oriented, flexible, creative, effective, empathetic, professional with strong interpersonal skills
Overview
19
19
years of professional experience
Work History
Accounts Receivable Administrator
Mr. Espresso Coffee Roaster
01.2020 - Current
- Reconciled accounts with large volume of transactions.
- Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.
- Liaised with internal departments to address client inquiries to minimize risk of overdue accounts.
- Performed detailed analysis and reconciliation and gathered documentation to identify root cause of outstanding AR.
- Verified discrepancies and resolved clients' billing issues
Assistant General Manager
Tartine Manufactory
08.2016 - 01.2018
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Enforced quality assurance protocols to deliver ideal customer experiences.
General Manager
Tartine Bakery
05.2005 - 08.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Associate of Arts - Business Administration
Laney College
Oakland, CA 05.2001 -
Skills
Staff Management
Timeline
Accounts Receivable Administrator
Mr. Espresso Coffee Roaster
01.2020 - Current
Assistant General Manager
Tartine Manufactory
08.2016 - 01.2018
General Manager
Tartine Bakery
05.2005 - 08.2016
Associate of Arts - Business Administration
Laney College
05.2001 -
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