Tahlia Smith
Center Valley,PA
Summary
Dynamic Medical Receptionist with proven expertise at Alburtis Animal Hospital, excelling in front desk operations and appointment scheduling. Recognized for delivering compassionate customer service while maintaining precise EMR records. Trained new staff to enhance team performance, ensuring seamless communication between veterinarians and clients for superior service delivery. Skilled in patient communication, appointment coordination, and administrative support.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Alburtis Animal Hospital
06.2018 - Current
- Managed patient scheduling and maintained accurate medical records for efficient operations.
- Coordinated communication between veterinarians and clients to ensure quality service delivery.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Trained new staff on operational protocols to improve team performance and service accuracy.
Education
Bachelor of Science - Health Policy And Administration
Pennsylvania State University- Lehigh Valley
Center Valley, PA05-2026
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- EMR / EHR
Timeline
Medical Receptionist
Alburtis Animal Hospital
06.2018 - Current
Bachelor of Science - Health Policy And Administration
Pennsylvania State University- Lehigh Valley