Tahliil Gedi
Columbus,OH
Summary
Detail-oriented Data Center Technician with proven skills in network troubleshooting, hardware configuration, and server maintenance. Committed to optimizing infrastructure performance and ensuring compliance adherence.
Overview
8
8
years of professional experience
Work History
Data Center Technician
E2 Optics
New Albany, Ohio
07.2024 - Current
- Efficiently resolved hardware, software, and end-user issues to minimize downtime.
- Organized and documented cable management during server, router, and switch installations.
- Configured hardware devices and software settings to enhance network performance.
- Collaborated with network and ISP teams on data halls, MDFs, and BDFs.
- Adhered to strict site protocols and safety procedures for compliance maintenance.
Ramp Agent
American Airlines
Columbus, Ohio
03.2018 - 08.2025
- Operated ground support equipment for efficient aircraft arrivals and departures.
- Assisted passengers with special needs to ensure smooth boarding and deplaning processes.
- Conducted thorough pre-flight safety checks on all equipment and vehicles.
- Executed loading and unloading of baggage and cargo from aircraft safely.
- Coordinated with flight crews to guarantee timely servicing of aircraft.
- Maintained cleanliness and organization of ramp area consistently.
- Adhered to safety protocols to minimize accidents and injuries on the ramp.
Data Center Technician
AWS
Hilliard, Ohio
07.2023 - 06.2024
- Streamlined troubleshooting processes for fiber and copper connections, power distribution, and networking issues to meet SLA timelines.
- Monitored infrastructure performance, escalating critical network issues to senior engineering teams.
- Managed resolution of rack-level networking issues in compliance with service level agreements.
- Conducted routine maintenance on servers and network equipment to ensure optimal performance.
- Maintained network inventory, patch records, and asset lifecycle documentation using AWS ticketing systems.
Education
High School Diploma -
Mifflin High School
Columbus, OHSkills
- Network troubleshooting
- Hardware configuration
- Server maintenance
- Cable management
- Infrastructure monitoring
- Compliance adherence
- Baggage handling
- Customer service
- Problem-solving
- Time management
- Team collaboration
- Conflict resolution
Languages
Arabic
Professional
Somali
Full Professional
Timeline
Data Center Technician
E2 Optics
07.2024 - Current
Data Center Technician
AWS
07.2023 - 06.2024
Ramp Agent
American Airlines
03.2018 - 08.2025
High School Diploma -
Mifflin High School