Tahmid Ahmed
The Bronx,NY
Summary
Dynamic Assistant Manager with a proven track record at Domino’s Pizza LLC, enhancing customer satisfaction and streamlining operations. Excelled in staff supervision and customer relations, significantly improving team motivation and service levels. Skilled in money handling and PowerPoint, adept at fostering positive customer relationships and driving repeat business.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Domino’s Pizza LLC
03.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Cashier /Restaurant Waiter
Premium Sweets
06.2016 - 02.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
Associate Degree - Business Management
Bronx Community College
Bronx, NY01-2020
GED (Graduated) -
SUNY Bronx EOC
Bronx, NY01-2017
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Workload Management
- Powerpoint knowledge
- PowerPoint proficiency
- Data entry experience
Languages
Bengali
English
Hindi
Interests
- Photography
- Creative Writing
Timeline
Assistant Manager
Domino’s Pizza LLC
03.2017 - Current
Cashier /Restaurant Waiter
Premium Sweets
06.2016 - 02.2017
Associate Degree - Business Management
Bronx Community College
GED (Graduated) -
SUNY Bronx EOC
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