Experienced public safety communications professional with expertise in emergency call taking, CAD systems, and radio dispatch. Strong attention to detail and incident prioritization support fast, accurate responses for police, fire, and medical units.
Overview
29
29
years of professional experience
Work History
Communications Officer
Salt Lake Valley Emergency Communications Center
West Valley City, Utah
01.2019 - Current
Coordinated dispatch of police, fire, and medical units via radio communication, facilitating rapid incident response.
Handled emergency calls for Salt Lake Valley dispatch operations, ensuring accurate and timely response coordination.
Collected critical incident details through CAD systems and call-taking protocols.
Recorded incident details in dispatch logs and case records, maintaining essential documentation for operational analysis.
Police Dispatcher
Unified Police Department
South Salt Lake, UT
01.2010 - 12.2018
Prioritized calls using police dispatch protocols and service codes.
Answered emergency and non-emergency calls from community members.
Dispatched patrol units through the Unified Police Department communications center.
Monitored radio traffic and relayed updates to field officers.
Entered incident details into CAD and records systems.
Police Dispatcher
Salt Lake County Sheriff's Office
Salt Lake City, Utah
07.1997 - 12.2009
Trained new employees on police radio console and CAD system operations to enhance their readiness for dispatch duties.
Documented all communications received via phone or radio transmissions accurately.
Researched vehicular registration, driving records, and warrant information to provide timely support to officers during traffic stops.
Facilitated collaboration between patrol officers, detectives, and crime scene investigators to streamline information sharing and enhance case resolution.