Tahola Kelly
Roselle,USA
Summary
Dynamic professional with a Bachelor's in Business Administration, focusing on Entrepreneurship, and relevant experience in client management and sales. Proven track record of surpassing sales targets, optimizing store operations, and building lasting client relationships. Recognized for leadership potential and enhancing team efficiency. Possesses skills in strategic planning and market analysis, positioning to significantly drive business development efforts, and contribute value to prospective employers.
Overview
6
6
years of professional experience
Work History
Operations Specialist
Success Academy Charter Schools
New York, New York
06.2025 - Current
- Coordinated daily operations to ensure process efficiency and workflow consistency.
- Managed inventory levels using automated tracking systems and software tools.
- Developed training materials for new staff to enhance onboarding experiences.
- Analyzed operational data to identify areas for process improvement and optimization.
- Facilitated communication between departments to ensure alignment on operational goals.
- Documented standard operating procedures for consistency in task execution and quality control.
- Led initiatives to streamline processes, resulting in enhanced team collaboration and productivity.
- Managed vendor relationships by negotiating contracts and monitoring service delivery levels.
Assistant Store Manager
ASRV
New York, USA
06.2024 - 05.2025
- Guided personalized consultations, consistently exceeding sales targets and maintaining high store standards.
- Cultivated positive client relationships by offering tailored solutions and collaborating to enhance shopping experiences.
- Oversaw stock levels and visual merchandising, ensuring accurate product knowledge for informed recommendations.
- Collaborated with the team to achieve ambitious sales goals, maintain organization, and create engaging shopping environments.
- Analyzed purchasing patterns to optimize product placement and improve store layout efficiency.
- Built lasting client relationships through attentive service and customized solutions, converting first-time visitors into loyal customers.
Front Desk Associate
LIU Brooklyn Gym
Brooklyn, USA
09.2023 - 05.2025
- Managed gym entry, ensuring smooth operations and accurate headcounts for safety compliance.
- Assisted users with navigation and workout techniques, significantly enhancing their gym experience.
- Maintained cleanliness and organized equipment, contributing to a safe and tidy environment.
- Monitored gym capacity to adhere to safety standards, ensuring a secure workout space for all members.
- Promoted health programs, inspiring increased participation and fostering community engagement.
Crew Member
Burger King
Roselle, USA
05.2023 - 08.2023
- Efficiently prepared orders, enhancing service speed while ensuring high food quality.
- Maintained kitchen organization, ensuring compliance with health and safety standards.
- Collaborated with the kitchen team to reduce wait times, significantly boosting customer satisfaction.
- Managed kitchen flow, achieving a reduction in order preparation time during busy periods.
- Streamlined processes to enhance team productivity during peak hours.
- Led kitchen efficiency initiatives, implementing strategies that improved service delivery and overall customer satisfaction.
Sales Associate
G by Guess
Elizabeth, USA
01.2022 - 08.2022
- Elevated customer satisfaction and sales through expert styling and extensive product knowledge.
- Earned 'Sales Associate of the Week' multiple times for exceptional sales performance.
- Achieved a promotion to Manager within 7 months, demonstrating strong leadership capabilities.
- Trained new hires, significantly boosting team efficiency and cohesion.
- Analyzed customer preferences to optimize product recommendations, leading to improved store performance.
Grocer
Stop & Shop
Elizabeth, USA
05.2021 - 08.2021
- Managed goods distribution, enhancing restock speed and accuracy for optimal inventory levels.
- Optimized inventory practices, ensuring consistent product availability and compliance.
- Implemented effective restocking methods, reducing aisle congestion and improving customer flow.
- Assisted the team in adopting advanced inventory techniques, boosting overall efficiency.
- Analyzed stock levels to optimize replenishment strategies, minimizing shortages and maximizing product availability.
Sales Associate
Dollar General
Elizabeth, USA
09.2020 - 03.2021
- Enhanced customer satisfaction by assisting with purchases and ensuring transaction accuracy.
- Managed cash operations, maintaining efficient service and improving checkout speed.
- Facilitated phone plan sales, thereby boosting customer experience and service delivery.
- Processed Western Union transactions with precision, ensuring accuracy and building customer trust.
- Coordinated with team members during peak times to optimize workflow and uphold store standards.
Youth Counselor
Building Future Leaders/S.O.A.R.
Elizabeth, USA
06.2019 - 11.2020
- Guided youth in New Jersey, boosting both academic performance and leadership skills.
- Developed tailored counseling plans, resulting in notable behavioral improvements.
- Collaborated with staff to enhance the overall school environment.
- Established a mentorship program focused on leadership and problem-solving skills.
- Partnered with stakeholders to create effective intervention plans, fostering student engagement.
Education
Bachelor's of Business Administration - Entrepreneurship
Long Island University
Brooklyn05.2025
Skills
- Sales
- Customer service
- Inventory management
- Communication
- Quick thinking
- Determination
- Negotiation
- Leadership
- Business development
- Sports industry knowledge
- Analytical skills
- Team collaboration
- Adaptability
- Forecasting
- Presentation
- Sales pipeline management
Timeline
Operations Specialist
Success Academy Charter Schools
06.2025 - Current
Assistant Store Manager
ASRV
06.2024 - 05.2025
Front Desk Associate
LIU Brooklyn Gym
09.2023 - 05.2025
Crew Member
Burger King
05.2023 - 08.2023
Sales Associate
G by Guess
01.2022 - 08.2022
Grocer
Stop & Shop
05.2021 - 08.2021
Sales Associate
Dollar General
09.2020 - 03.2021
Youth Counselor
Building Future Leaders/S.O.A.R.
06.2019 - 11.2020
Bachelor's of Business Administration - Entrepreneurship
Long Island University
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