Tahyana Williams
Summary
Dedicated Patient Access Supervisor with a proven track record at Cooperman Barnabas Medical Center, excelling in workflow optimization and strong leadership. Enhanced patient satisfaction through effective communication and streamlined registration processes. Skilled in medical terminology and HIPAA compliance, fostering a collaborative environment that promotes high-quality patient care.
Overview
8
8
years of professional experience
Work History
Patient Access Supervisor
Cooperman Barnabas Medical Center
08.2021 - Current
- Managed day-to-day operations of the Patient Access department, ensuring all tasks were completed accurately and in a timely manner.
- Conducted regular performance reviews for staff members, providing constructive feedback and setting goals for future growth and development.
- Streamlined patient registration process by implementing efficient workflows and reducing wait times.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enhanced patient satisfaction with improved communication strategies and timely resolution of issues.
Medical Receptionist
Optum
06.2017 - 08.2017
- Helped patients complete necessary medical forms and documentation.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Checked patient insurance, demographic, and health history to keep information current.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Bachelor of Science - Health Studies
William Paterson University of New Jersey
Wayne, NJ05-2024
Associate of Science - General Science
Essex County College
Newark, NJ05-2021
Skills
- Workflow optimization
- Strong leadership
- Multitasking and organization
- Medical terminology
- Strong interpersonal skills
- HIPAA compliance
Timeline
Patient Access Supervisor
Cooperman Barnabas Medical Center
08.2021 - Current
Medical Receptionist
Optum
06.2017 - 08.2017
Bachelor of Science - Health Studies
William Paterson University of New Jersey
Associate of Science - General Science
Essex County College
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