Tai Ho
Wichita,KS
Summary
Forward-thinking team leader, skilled at operating efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Pho Le's Noodles And Sandwiches
05.2019 - Current
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitor and maintain point of sales system to Owners
- Created employee schedules to align coverage with forecasted demands.
Manual Laborer
Blue Grass
06.2023 - Current
- Followed verbal and written instructions to properly move and ship products.
- Used variety of hand and power tools to complete tasks.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Cleaned and maintained tools, equipment and worksites.
- Helped with door and window installations.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Currently learning the steps into building homes in order to rent or sell.
Education
High School Diploma -
Eisenhower High School
Goddard, KS05.2023
Skills
- Call Forwarding
- Money Handling
- Employee Coaching and Mentoring
- Consulting
- Hiring and Training
- Employee Performance Evaluations
- Scheduling and Coordinating
- Managing Multiple Priorities
- Customer Relations
- Training
- Staff Training
- Staff Supervision
Accomplishments
- Supervised a team of 8 staff members.
- Created Google Website and updated information about the restaurant
- Learned and operated a Point of Sales system
- Help provide customer service and care to new patrons
Certification
Quick Books Certified
Cooking, Lifting, Cleaning, Reading
I enjoy cooking for my friends and family when I have the chance, rather than always eating out. Lifting with my significant other to keep up with my mental and physical health is a very important aspect of my life. I as well tend to clean to release stress and read in order to learn new aspects of life.
Additional Information
I am a hard worker who is willing to learn and change, as well as lead in order to help grow not only myself but those who work with me. I will put in time not only in the workspace but outside as well, I want to help improve whatever I am a part of in order to reach our goals.
Languages
Vietnamese
Native or Bilingual
Timeline
Manual Laborer
Blue Grass
06.2023 - Current
Assistant Manager
Pho Le's Noodles And Sandwiches
05.2019 - Current
High School Diploma -
Eisenhower High School
Quick Books Certified
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