Tai Watler
Spring Valley,NV
Summary
Knowledgeable Pharmacy Technician skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
Walgreens
Las Vegas
12.2021 - Current
- Ordered medications from wholesalers as needed to maintain adequate stock levels.
- Assisted patients with questions regarding their medications or health concerns.
- Reviewed and entered all incoming prescriptions into patient profiles accurately and complete prior to dispensing them.
- Received, reviewed, dispensed and labeled over 200 prescriptions daily.
- Ensured compliance with state and federal regulations related to pharmacy operations.
- Coordinated delivery services for patients unable to pick up their medications in person.
- Trained new technicians on proper procedures for compounding and dispensing drugs.
- Organized workflow within the pharmacy department by assigning tasks appropriately among staff members.
- Managed customer service inquiries from patients regarding their medications or billing issues.
- Participated in continuing education programs in order to stay abreast of current industry standards.
- Established and updated patient profiles, medications and insurance details.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Reconciled automated dispensing cabinets at least weekly in order to verify accuracy of inventory records.
- Efficiently processed cash register transactions for new and refilled prescription orders.
Client Advisor
Louis Vuitton
01.2021 - 12.2021
- Provided customer service to clients, including answering questions and resolving issues.
- Developed relationships with clients through regular communication and follow-up.
- Resolved escalated customer inquiries in a timely manner while maintaining high levels of professionalism.
- Collaborated with cross-functional teams to develop strategies for achieving desired outcomes from client interactions.
- Advised clients on product features and benefits best suited for their individual needs.
Esthetician
Novu Skin Medical Spa
08.2019 - 08.2020
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
- Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
- Attended continuing education courses related to esthetics industry advancements.
- Kept detailed records of client visits, treatments performed, and product purchases.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ01-2026
Associate Degree -
College of Southern Nevada
Las Vegas, NV01.2013
Skills
- CPR Certified
- Workflow Optimization
- Proper labeling procedures
- Insurance Verification
- Strong communication skills
- Pharmaceutical Calculations
- HIPAA Compliance
- Insurance Billing
- Drug Inventory Control
- Immunization Administration
Certification
- Nevada Licensed Pharmacy Technician
- NHA Pharmacy Technician CPhT
Timeline
Senior Pharmacy Technician
Walgreens
12.2021 - Current
Client Advisor
Louis Vuitton
01.2021 - 12.2021
Esthetician
Novu Skin Medical Spa
08.2019 - 08.2020
Bachelor of Science - Nursing
Grand Canyon University
Associate Degree -
College of Southern Nevada
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