TAIA TAYLOR
Hattiesburg,MS
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Enjoys working closely with team members to deliver positive guest experience. Detail-oriented person ensuring proper performance of lab procedures to meet quality control requirements.
Overview
6
6
years of professional experience
Work History
Front Desk Lead
Sparkling Smiles Pediatric Dentistry
12.2021 - Current
- Helped to increase revenue by over $100.000 within six months of opening despite being one of three employees
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered customer telephone calls promptly and appropriately handled needs.
Former Tutor
D.R.E.A.M Tutoring Center
01.2018 - 05.2018
- Helped to tutor underprivileged elementary school aged children in a variety of subjects to help increase grades
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
Former Teacher
Central Creativity
07.2020 - 08.2020
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- taught science concepts to elementary and middle school children
- supervised 200 children virtually for proper implementation of science concepts and science experiments
Laboratory Intern
Sanderson Farms
06.2019 - 08.2019
- Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
- Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
- Compared laboratory data against specifications to determine if results met requirements.
- Performed quality control testing on final products to verify conformity to specifications.
- Completed Serology testing to identify potential diseases
Education
Bachelor of Science - Biological Sciences
The University of Southern Mississippi
Hattiesburg, MS05.2023
Skills
- Serology Testing
- Microsoft Word
- PowerPoint
- Excel
- Excellent written and verbal skills
- Microbiology, Chemistry, Immunology and Serology, and Biology Lab skills
- BLIZA testing
- PCR testing
- Credit and Cash Payments
- Personable Demeanor
- Time Management
- Administrative Support
- Customer Accounts Management
- Problem-Solving Skills
- Insurance verification
- Process Insurance Claims
Timeline
Front Desk Lead
Sparkling Smiles Pediatric Dentistry
12.2021 - Current
Former Teacher
Central Creativity
07.2020 - 08.2020
Laboratory Intern
Sanderson Farms
06.2019 - 08.2019
Former Tutor
D.R.E.A.M Tutoring Center
01.2018 - 05.2018
Bachelor of Science - Biological Sciences
The University of Southern Mississippi
Similar Profiles
Justice McCoyJustice McCoy
Lead Front Office Administrator at Sparkling Smiles Pediatric DentistryLead Front Office Administrator at Sparkling Smiles Pediatric Dentistry
Carmen AlmonteCarmen Almonte
Dental Assistant at Kangaroo Smiles Pediatric DentistryDental Assistant at Kangaroo Smiles Pediatric Dentistry
Ashley SegoviaAshley Segovia
Dental Assistant at Mini Smiles Pediatric Dentistry PCDental Assistant at Mini Smiles Pediatric Dentistry PC