Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Taija Morgan

Bellevue,NE

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Barista Trainer

Starbucks
- 05.2023
  • Trains and certifies all newly hired Starbucks partners through the Barista Certification process
  • Provide premium quality products
  • Ensures daily time, temperature, transfer and waste controls are followed.

Flight Attendant

SkyWest Airlines
10.2022 - 05.2023
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight
  • Demonstrated safety equipment and procedures to meet FAA guidelines
  • Conducted preflight checks to assess general conditions and cleanliness.

Barista

Starbucks
05.2021 - 10.2022
  • Prepared and served coffee, espresso drinks, blended coffees and teas
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product
  • Maintained calm demeanor during high-volume periods and special events.

Shift Supervisor

Smoothie King
01.2018 - 05.2021
  • Supervised and led employees to maintain productivity and customer service levels
  • Educated customers about offerings, promotions and pricing to boost sales
  • Delegated tasks to employees and monitored task completion.

Education

ASSOCIATES ARTS - Liberal Arts

Mississippi Gulf Coast Community College
Gautier, MS
08-2020

HIGH SCHOOL DIPLOMA - General Studies

Ocean Springs High School
Ocean Springs, MS
05-2018

Skills

  • Public Interaction
  • Company Culture & Values
  • Adult AED & CPR
  • Task Prioritization
  • Problem-Solving
  • Strong Communication
  • Health codes understanding
  • Coffee expertise
  • Sales proficiency
  • Sales expertise
  • Health and safety compliance
  • POS System Operation

Hobbies and Interests

  • Reading
  • Journaling
  • Pickeball

Timeline

Flight Attendant

SkyWest Airlines
10.2022 - 05.2023

Barista

Starbucks
05.2021 - 10.2022

Shift Supervisor

Smoothie King
01.2018 - 05.2021

Barista Trainer

Starbucks
- 05.2023

ASSOCIATES ARTS - Liberal Arts

Mississippi Gulf Coast Community College

HIGH SCHOOL DIPLOMA - General Studies

Ocean Springs High School

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Taija Morgan