Taijayhi Hill
Gaffney,SC
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
3
3
years of professional experience
Work History
Manager on Duty
5 Below
Gaffney, SC
08.2024 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Trained employees on additional job positions to maintain coverage of roles.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Manager
Rue 21
Gaffney, SC
05.2022 - 07.2024
- Recruited and trained new employees to meet job requirements.
- Assigned tasks to employees and monitored progress of projects.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Provided guidance and support to team members when needed.
- Responded to customer questions regarding products, prices and availability.
- Created schedules for staff members according to business needs.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Complied with company policies, objectives and communication goals.
- Reviewed daily sales reports to identify areas of improvement.
Education
High School Diploma -
Riverside High School
Greer, SC06-2022
Some College (No Degree) - Business Administration
Limestone University
Gaffney, SCSkills
- Budgeting expertise
- Industry awareness
- Customer service focus
- Employee engagement
- Staff training and development
- Sales and marketing
- Decision-making
- Strategic planning
Timeline
Manager on Duty
5 Below
08.2024 - Current
Manager
Rue 21
05.2022 - 07.2024
High School Diploma -
Riverside High School
Some College (No Degree) - Business Administration
Limestone University
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