Tailor Duvernay
New Orleans,LA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Elms Mansion. Proven ability to enhance guest satisfaction through exceptional communication and attention to detail. Skilled in cash handling and efficient multitasking, consistently supporting team success and fostering a welcoming environment. Recognized for promoting excellent service and increasing customer referrals. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.
Overview
2
2
years of professional experience
Work History
Event Server
Elms Mansion
02.2023 - Current
- Provided professional food and beverage service for weddings, private parties, and large-scale events, ensuring guest satisfaction in fast-paced, high-pressure environments
- Assisted with full event setup, including arranging tables, chairs, place settings, and décor to meet client specifications and design layouts
- Executed thorough event breakdown, including clearing dining areas, organizing rentals, and ensuring venues were left clean and orderly
- Worked closely with event coordinators and vendors to maintain smooth service flow and adapt to last-minute changes or special requests
- Maintained high standards of cleanliness and presentation in accordance with food safety and hospitality guidelines
- Supported team members with flexible roles including bussing, bartending assistance, and guest guidance during events
- Delivered exceptional customer service while handling guest inquiries, dietary needs, and requests with professionalism and care
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier & Customer Service Associate
Danny's Creole Kitchen
05.2024 - 08.2024
- Operated POS system to accurately process customer purchases, returns, and payments in a fast-paced retail or food service setting
- Provided friendly and efficient customer service, answering questions and resolving concerns with a positive attitude
- Carefully packaged customer orders for takeout or delivery, ensuring accuracy, presentation, and safe handling
- Maintained cleanliness of front-of-house areas, including counters, floors, and customer seating, in accordance with health and safety standards
- Restocked packaging materials, bags, and supplies to support smooth workflow during peak hours
- Collaborated with team members to support store operations and deliver a seamless customer experience
Education
High School Diploma -
L.W. Higgins
Marrero, LA05-2024
Skills
- Customer Service
- Cash Handling & Accuracy
- Attention to Detail
- Multitasking & Efficiency
- Problem-Solving
- Communication
- Organization & Cleanliness
- Time Management
- Teamwork & Collaboration
- Sales & Upselling
Timeline
Cashier & Customer Service Associate
Danny's Creole Kitchen
05.2024 - 08.2024
Event Server
Elms Mansion
02.2023 - Current
High School Diploma -
L.W. Higgins
Similar Profiles
Kiara EvansKiara Evans
Administrative Assistant at Elms Drapes & BlindsAdministrative Assistant at Elms Drapes & Blinds
Deanna Dietrick-EvjuDeanna Dietrick-Evju
Director of Business Operations at The Elms of CranburyDirector of Business Operations at The Elms of Cranbury
MADISON ROSADOMADISON ROSADO
Graduate & Continuing Education Admission Counselor at Elms CollegeGraduate & Continuing Education Admission Counselor at Elms College
Joshua DominguezJoshua Dominguez
Volunteer Game Tester at The AlternativesVolunteer Game Tester at The Alternatives
Richard L. MyrlandRichard L. Myrland
Headquarters Program Manager at IRS Criminal InvestigationHeadquarters Program Manager at IRS Criminal Investigation