TAINA CRUZ
Saint Cloud
Summary
Results-driven Sales and Service Representative with a proven track record of converting interactions into sales. Skilled in providing top-tier service and addressing customer inquiries to create positive and memorable experiences. Adheres to strict security protocols and maintains a strong focus on customer satisfaction. Combines goal-oriented mindset with exceptional interpersonal communication skills to deliver outstanding client service.
Overview
4
4
years of professional experience
Work History
Sales and Service Representative
CLEAR
06.2023 - Current
- Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into sales
- Create positive and memorable experiences for travelers, members, and potential customers by providing top-tier service and addressing any inquiries
- Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict adherence to safety procedures
Pharmacy Technician
Walgreens
07.2021 - 06.2023
- Provided exceptional customer service by greeting guests over the phone , responding to inquiries, and resolving complaints
- Answered incoming calls promptly and courteously, providing accurate information about services
- Filling prescription called in by medical providers
Education
Associate in Science (A.S.) - Criminal justice
Valencia
Kissimmee, FL05.2025
Skills
- Goal oriented
- Performance tracking
- Customer service
- Interpersonal communication skills
- Client service
- Product and service knowledge
Timeline
Sales and Service Representative
CLEAR
06.2023 - Current
Pharmacy Technician
Walgreens
07.2021 - 06.2023
Associate in Science (A.S.) - Criminal justice
Valencia
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