Taina Garcia
Coral Springs
Summary
Results-driven office manager with a decade of experience in streamlining operations and enhancing team collaboration. Proven ability to train and mentor staff while maintaining high standards in customer service and organizational efficiency.
Overview
17
17
years of professional experience
Work History
Office Manager
Dana Schey Llc
Boca Raton, FL
06.2016 - Current
- Streamlined office operations, enhancing workflow efficiency and productivity.
- Managed scheduling and coordination of meetings for senior leadership.
- Oversaw inventory management, ensuring optimal supply levels and timely procurement.
- Implemented new filing system, improving document retrieval speed and organization.
- Trained and mentored junior staff, fostering skill development and team collaboration.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Administered patient care procedures, ensuring compliance with established medical protocols.
- Managed appointment scheduling and patient intake processes, streamlining office workflow.
- Assisted in the preparation and execution of clinical procedures, enhancing operational efficiency.
- Developed and maintained accurate patient records using electronic health record (EHR) systems.
- Educated patients on treatment plans and medication administration to promote adherence and understanding.
- Collaborated with healthcare professionals to optimize patient care strategies and ensure effective communication.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Led quality improvement initiatives to enhance service delivery and elevate patient satisfaction scores.
- Trained new staff members on clinical protocols and office procedures, fostering a knowledgeable team environment.
- Collected blood samples using venipuncture and capillary methods, ensuring patient comfort and safety.
- Processed specimens for laboratory testing, adhering to strict quality control protocols.
- Trained and mentored junior phlebotomists on best practices for sample collection and handling.
Staffing Coordinator
Tenet Health
Boca Raton, FL
12.2021 - 06.2026
- Coordinated staffing schedules to optimize workforce allocation and enhance patient care delivery.
- Streamlined recruitment processes by implementing efficient candidate tracking systems and procedures.
- Collaborated with department managers to identify staffing needs and develop effective hiring strategies.
- Developed training materials to onboard new staff, ensuring compliance with organizational policies and procedures.
- Led initiatives to improve employee retention through engagement programs and feedback mechanisms.
- Mentored junior staff on recruitment best practices, enhancing team performance and efficiency.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Developed and facilitated new-hire orientations.
- Facilitated smooth employee transitions with comprehensive onboarding program.
- Processed payroll for diverse employee groups, ensuring accuracy and compliance with regulations.
- Mentored junior staff on payroll best practices, fostering a collaborative learning environment.
Medical Assistant
All Better Pediatric Group
Coconut Creek, FL
10.2009 - 06.2016
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Improved clinical workflow with introduction of electronic health records system.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling and maintained accurate records for client meetings.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Lincoln High School
05-2013
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Clerical support
- Relationship building
- Scheduling
- Scheduling coordination
- Staff management
- Employee supervision
- Employee training
Languages
Spanish
Professional Working
Portuguese
Professional Working
Timeline
Staffing Coordinator
Tenet Health
12.2021 - 06.2026
Office Manager
Dana Schey Llc
06.2016 - Current
Medical Assistant
All Better Pediatric Group
10.2009 - 06.2016
High School Diploma -
Lincoln High School