Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tais Bianco

Magnolia,TX

Summary

Dynamic referral coordinator with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities.

Overview

6
6
years of professional experience

Work History

Referral Coordinator

Genesis Medical Group
05.2023 - Current
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Provided exceptional customer service, addressing patient concerns and inquiries regarding the referral process.
  • Developed and maintained strong working relationship with referral sources to streamline processing.
  • Kept healthcare providers informed of referral status updates, promoting optimal continuity of care throughout the referral process.
  • Assisted with completion of referral forms and verified data accuracy and completion
  • Collaborated with medical staff to ensure appropriate referrals based on individual patient needs and insurance coverage.

Childcare Coordinator

Cultural Care Au Pair, USA - Au Pair
10.2018 - Current
  • Independent contractor, couching host families and au pairs
  • Evaluated program effectiveness using data-driven assessments while making adjustments as needed for continuous improvement in service delivery.
  • Collaborated with families to create individualized care plans based on each child's needs, fostering positive relationships between families and au pairs.
  • Improved communication channels among host family and au pair through regular meetings focused on discussing challenges faced during their time together.
  • Established an inclusive environment that promoted diversity by collaborating with multicultural organizations to provide culturally responsive programming.
  • Identify, recruit, and thoroughly screen potential host families and au pairs to ensure compatibility and compliance with program standards.
  • Proficiently use computer software application such as Microsoft Word, Excel and Spread Sheet to manage documentation,communication, and data analysis effectively.
  • Maintained detailed records for each family and au pair in compliance with state regulations, ensuring all necessary documentation was up-to-date and readily accessible.
  • Implemented creative marketing strategies to increase enrollment rates and overall visibility within the agency.

Education

High School Diploma -

Novo Mudo
Uberlandia, Brazil

Certification - Basic Life Support, CPR, First Aid

America Heart Association
The Woodlands
05.2022

Skills

  • Pre-authorizations
  • Insurance Verification
  • Medical Terminology
  • Multi-line phone proficiency
  • Medical terminology knowledge
  • Organizational abilities
  • Data entry proficiency
  • Follow-up Coordination
  • Healthcare Systems Understanding
  • HIPAA Regulations
  • Notetaking and documentation
  • HIPAA Guidelines

Languages

English
Full Professional
Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Referral Coordinator

Genesis Medical Group
05.2023 - Current

Childcare Coordinator

Cultural Care Au Pair, USA - Au Pair
10.2018 - Current

High School Diploma -

Novo Mudo

Certification - Basic Life Support, CPR, First Aid

America Heart Association

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Tais Bianco