TAIWO OLU AJAYI
PARKING ENFORCEMENT
Baltimore,US
Summary
Dynamic Parking Manager with a proven track record at Standard Parking, enhancing customer satisfaction through exceptional service and innovative solutions. Skilled in parking enforcement and lot management, I effectively resolved disputes and optimized space utilization, fostering a positive environment while ensuring compliance with regulations. Strong leadership and communication skills drive team success.
Overview
36
36
years of professional experience
3
3
Certifications
1
1
Language
Work History
PARKING ENFORCEMENT
Broadway Services, Inc.
12.2017 - 06.2025
- Contributed to the reduction of traffic accidents through diligent parking enforcement and monitoring of roadways.
- Contributed to the overall public perception of parking enforcement as a fair, necessary, and non-adversarial component of community safety.
- Participated in training sessions to stay updated on new policies, procedures, and technologies related to parking enforcement.
- Kept up-to-date on local ordinances related to parking enforcement as well as company policies to ensure compliance at all times while executing duties as a Parking Assistant.
- Improved parking enforcement by conducting regular patrols and issuing citations for violations.
- Participated in ongoing training to stay current on changes in laws, policies, and best practices related to parking enforcement.
- Maintained accurate records of incidents, investigations, and enforcement actions for review by management and future reference.
- Identified trends or patterns in observed violations, enabling proactive planning for future enforcement activities.
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
Parking Manager
Standard Parking
05.2001 - 11.2017
- Implemented innovative solutions for accommodating vehicles during peak times, improving turnover rate while minimizing congestion.
- Coordinated special events parking logistics, ensuring seamless traffic flow during high-volume periods.
- Enhanced overall customer satisfaction by providing exceptional service and resolving disputes in a timely manner.
- Conducted regular audits on revenue collections to ensure accuracy, preventing potential financial discrepancies.
- Managed daily operations, ensuring smooth workflow and timely resolution of any issues.
- Reduced customer complaints by proactively addressing concerns and enhancing communication with staff.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Parking Supervisor
Broadway Services, Inc.
04.1989 - 03.2001
- Handled escalated customer complaints professionally, resolving issues to maintain positive relationships with patrons.
- Optimized space utilization by regularly reviewing and adjusting parking lot layouts based on demand patterns.
- Managed routine maintenance tasks, keeping all equipment in optimal working condition for daily use.
- Increased staff productivity through effective scheduling, assignment delegation, and performance evaluations.
- Conducted regular safety inspections of facilities to identify potential hazards and implement corrective actions as needed.
- Developed comprehensive training programs for new hires, ensuring consistent knowledge of policies and procedures among staff members.
- Promoted a positive work environment by fostering open communication channels between team members and addressing employee concerns promptly.
- Reduced vehicle congestion by closely monitoring parking capacity and directing drivers accordingly.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Answered general questions about parking fees, facilities, and directions.
- Monitored parking space availability to direct customers to open spots quickly.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Directed patrons to designated parking spaces.
- Assisted with parking lot security to deter theft and other criminal activities in parking lots.
Education
Associate of Arts - Criminal Justice
Sojourner Douglass College
Baltimore, Maryland. 05.2001 -
High School Diploma -
Victoria High School
Lagos, Nigeria. 05.2001 -
Skills
Parking enforcement
Certification
Lifeline Training Resources
Timeline
Lifeline Training Resources
09-2025
New Life CPR
09-2025
Defensive Driving
08-2025
PARKING ENFORCEMENT
Broadway Services, Inc.
12.2017 - 06.2025
Parking Manager
Standard Parking
05.2001 - 11.2017
Associate of Arts - Criminal Justice
Sojourner Douglass College
05.2001 -
High School Diploma -
Victoria High School
05.2001 -
Parking Supervisor
Broadway Services, Inc.
04.1989 - 03.2001
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