Music, Social Justice/Equity, Japanese Folklore, History, Video Games, Table Top Card Games, Manga, Mentorship, LGBTQUIA/Disability Advocacy, Cooking, Sustainable Fashion, Yoruba Culture/Mythology
Adam Harris
New York,NY
Summary
Client-focused professional with expertise in administrative operations, client relations/outcomes, and process optimization. Skilled in streamlining workflows, managing schedules, and delivering exceptional customer service to enhance organizational efficiency and satisfaction.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Anchor Home Health
03.2023 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Improved patient well-being by providing compassionate and attentive personal care.
Youth Mentor
The Biz Bar
06.2022 - 08.2024
- Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
- Provided academic support through tutoring sessions, contributing to improved grades and study habits among mentees.
- Introduced students to positive and creative outlets such as drawing, poetry, music production.
- Created workshops for youth to improve communication skills, teamwork, cooperation and dealing with conflict resolution.
Office Coordinator
Mentoring Minds Through Music
01.2017 - 08.2018
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Operations Manager
R Street Studio
06.2016 - 08.2018
- Managed vendor relationships and acted as an in-house event coordinator.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Assistant Dean
Eastern Senior High School
08.2015 - 08.2016
- Evaluated program effectiveness with data-driven assessments of student outcomes and faculty performance metrics.
- Improved faculty performance by providing guidance, mentorship, and professional development opportunities.
- Streamlined administrative processes for increased efficiency in student services and resource allocation..
- Developed effective communication strategies between faculty, staff, students, alumni, and stakeholders.
Education
Bachelor of Arts - Sociology
University of The District of Columbia
Washington, DC05-2016
Skills
- Customer Service & Client Relations
- Communications & Problem Solving
- Administrative Support
- Project Management
Interests
Timeline
Home Health Aide
Anchor Home Health
03.2023 - Current
Youth Mentor
The Biz Bar
06.2022 - 08.2024
Office Coordinator
Mentoring Minds Through Music
01.2017 - 08.2018
Operations Manager
R Street Studio
06.2016 - 08.2018
Assistant Dean
Eastern Senior High School
08.2015 - 08.2016
Bachelor of Arts - Sociology
University of The District of Columbia