TAJA BROWER
Austin,TX
Summary
Hardworking, highly motivated professional with 10-plus years of customer service, multitasking and time management abilities. Devoted to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Program Specialist
Texas A&M University / Texas Division of Emergency Management
Austin, TX
03.2020 - Current
- Handles sensitive and confidential information responsibly to reflect applicable laws and policies
- Skilled in technical writing, extensive research, documentation, analyzing data, and managing files
- Competent in decision-making, program evaluation, policy planning, development and the implementation of state agency programs
- Manage concurrent projects and tasks to meet deadlines
- Analyze program-related issues and provide long-term resolutions
- Proficient in editing standard operating procedures and training new employees
- Research program-related issues and provide long-term resolutions.
Logistics Specialist
U.S. Army
Ft. Lewis, WA
08.2006 - 08.2009
- Experienced working in a general office environment performing administrative work and multi-tasking to type requisitions, reports and ordered maintenance supplies
- Reorganized the office filing system and improved overall efficiency for tracking repair part requisitions
- Created and maintained inventory records to keep track of supplies in a stockroom, warehouse or storage yard
- Met critical deadlines on sending reports and exercised sound judgment for effective decision-making
- Appointed in charge of driver logs, keys box and implemented updates to driver vehicle records
- Reconciled monthly financial reports using office automation by staying in compliance with Army regulations
- Stocked records and documented inventory, material control, financial reports and supply records
- Prepared work orders and was responsible for ordering military equipment valued over $78.5 million with zero loss.
Education
Bachelor of Arts (BA) - Public Business Administration for Disaster Preparedness and Emergency Management
University of Hawaii - West Oahu
12.2018
Skills
- Policy Development
- Strategic Planning
- Data Management
- Program Planning
- Problem-solving
- Critical Thinking
- Customer Service
- Time Management
- Written and Oral Communication
- Organization
Certification
- Critical Thinking, Linkedin Learning, 10/2023
- Customer Service Foundations, Linkedin Learning, 10/2023
- IS-242.b Effective Communication, FEMA, 9/2020
- Program Management Foundations, Linkedin Learning, 10/2023
Military Awards
- National Defense Service Medal, U.S. Army, 2001
- Good Conduct Medal, U.S. Army, 2004
- Iraq Campaign Medal, U.S. Army, 2008
- Army Commendation Medal, U.S. Army, 2008
- Army Commendation Medal (2d Award), U.S. Army, 2008
- Global War on Terrorism Service Medal, U.S. Army, 2008
- Commanding General's Ali 'i, Volunteer Award, U.S. Army, 2014
Timeline
Program Specialist
Texas A&M University / Texas Division of Emergency Management
03.2020 - Current
Logistics Specialist
U.S. Army
08.2006 - 08.2009
Bachelor of Arts (BA) - Public Business Administration for Disaster Preparedness and Emergency Management
University of Hawaii - West Oahu
- Critical Thinking, Linkedin Learning, 10/2023
- Customer Service Foundations, Linkedin Learning, 10/2023
- IS-242.b Effective Communication, FEMA, 9/2020
- Program Management Foundations, Linkedin Learning, 10/2023
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