Taja Wilkins
PORTLAND,ME
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender
Portland Lobster Company
05.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, print, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Hostess/Waitress
Applebee's Neighborhood Grill & Bar
03.2018 - 11.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Used cash registers and credit card machines to cash out customers.
Education
Associates - Business Marketing
Southern Maine Community College
South Portland, ME05.2024
Skills
- Guest Satisfaction
- Food and Beverage Management
- Patron Experiences
- Liquor, Beer and Wine Knowledge
- Maintaining a Clean Bar
- Toast POS
- Recipe and Menu Memorization
Timeline
Bartender
Portland Lobster Company
05.2020 - Current
Hostess/Waitress
Applebee's Neighborhood Grill & Bar
03.2018 - 11.2019
Associates - Business Marketing
Southern Maine Community College
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