Ta'Jah Brown
Highland Park
Summary
Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon
Romulus, MI
06.2024 - Current
- Received deliveries, scanned packages, and updated orders in the internal database.
- Examined packages and goods for damage and notified the manager of replacement needs.
- Moved large, bulky items manually, with pallet jacks, or with forklift.
- Ran projects to learn new tasks, while gaining additional responsibilities.
- Adhered to quality control procedures and documented quality checks.
- Coached, mentored, and trained team members to improve their job performance and overall safety.
- Monitored staff performance, addressed issues within the process, and maintained a safe work environment.
- Utilized Amazon's tracking systems for monitoring shipment statuses and deliveries.
- Analyzed work processes to identify areas for efficiency improvements and best practices.
- Communicated effectively with team members to resolve operational challenges quickly.
- Supported fusion to enhance overall service quality for customers.
- Worked with Outbound team to make Fusion more cohesive.
- Adapted to a new environment
- Integrated into Project Honeycomb
Learning Ambassador
Amazon
Romulus, MI
11.2021 - 06.2024
- Assisted in project planning and execution, ensuring alignment with organizational goals.
- Facilitated engaging learning sessions for new hires across various departments.
- Supported leadership in mentoring programs to foster employee engagement and growth.
- Analyzed student performance data to recommend strategies for improving learning outcomes.
- Guided students on how to navigate the Learning Management System.
- Maintained professionalism and efficiency while working closely with leadership.
- Cleaned and organized spaces to maintain neat promotional spaces.
Education
High School Diploma -
Summit Academy North Highschool
Romulus, MI07-2020
Skills
- Sorting and labeling
- Pallet jack operation
- Problem solving
- Production planning
- Team collaboration
- Self-motivation and discipline
- Time management
- Adaptive learning
- Feedback delivery
- Employee engagement
- Forklift operation
- Process improvement
- Safety compliance
- Project management
Timeline
Process Assistant
Amazon
06.2024 - Current
Learning Ambassador
Amazon
11.2021 - 06.2024
High School Diploma -
Summit Academy North Highschool