Crysalis Rodriguez
Brooklyn
Summary
Motivated and personable customer service professional with strong communication and multitasking skills. Experienced in handling customer inquiries, resolving issues efficiently, and maintaining a positive and professional demeanor. Quick learner with a proven ability to adapt to fast-paced environments and deliver high-quality service in person and over the phone.
Overview
8
8
years of professional experience
Work History
Store Associate
Fresh Market Grocery
Bronx
03.2024 - 07.2025
- Delivered excellent customer service, answering inquiries and resolving complaints promptly.
- Operated cash registers, processed transactions, and maintained accuracy in payments.
- Supported team goals by restocking products, managing inventory, and ensuring store presentation.
Nursing Aide
The New Jewish Home
New York
12.2020 - 01.2022
- Communicated effectively with patients, families, and healthcare staff to ensure quality care.
- Maintained accurate patient information and assisted with daily needs and comfort.
- Demonstrated empathy, patience, and professionalism in high-pressure situations.
Receptionist
Mayanda Home Improvement
Brooklyn
10.2019 - 01.2020
- Answered high volumes of calls, directed inquiries, and scheduled appointments.
- Managed office communications, organized documents, and maintained supply inventory.
- Provided friendly, efficient customer support in person and over the phone.
Cashier
7-Eleven
Corona
06.2017 - 08.2017
- Processed transactions quickly and accurately while maintaining a positive attitude.
- Assisted customers with purchases and ensured a clean, organized store environment.
- Handled cash, balanced drawers, and followed company policies for accuracy.
Education
Regents Diploma -
Martin Luther King Jr. High School / Graham Windham
Hastings-on-Hudson, NYSkills
- Customer service
- Communication
- Call handling
- Data entry
- Problem-solving
- Conflict resolution
- Time management
- Multitasking
- Team collaboration
- Adaptability
- Computer proficiency
- Microsoft Office
- POS systems
Volunteer Experience
- Educated Canines Assisting with Disabilities, 09/01/14, 02/28/15, Promoted positive peer interactions and teamwork., Participated in community service projects including the annual AIDS Walk and local beautification events.
- Graham Windham Bengals Program, 01/01/14, 12/31/17, Promoted positive peer interactions and teamwork., Participated in community service projects including the annual AIDS Walk and local beautification events.
Timeline
Store Associate
Fresh Market Grocery
03.2024 - 07.2025
Nursing Aide
The New Jewish Home
12.2020 - 01.2022
Receptionist
Mayanda Home Improvement
10.2019 - 01.2020
Cashier
7-Eleven
06.2017 - 08.2017
Regents Diploma -
Martin Luther King Jr. High School / Graham Windham