Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tajah Charles

Tajah Charles

Real Estate
Wesley Chapel,FL

Summary

Value respect, integrity, and accountability. Has 3+ years of experience handling escalated customer concerns, assembling facility reports, and maintaining the utmost confidentiality. Possess extensive expertise in Microsoft outlook and oasis database management.

Motivated and licensed Residential Real Estate Professional with strong foundational knowledge of property transactions, client relations, and local market dynamics. While not yet having closed a sale, I bring a solid understanding of the sales process, excellent communication skills, and a client-first mindset. Committed to delivering exceptional service, building trust, and contributing to successful outcomes. Eager to apply training, enthusiasm, and professionalism to thrive in a real estate sales role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service Team Leader

PUBLIX SUPERMARKETS
03.2021 - 04.2025
  • Processing payroll to ensure timely and accurate payments to employees
  • Coordinating events to facilitate smooth operations and foster a positive work environment
  • Onboarding and training associates
  • Tracking and recording attendance
  • Handling sensitive information with confidentiality and discretion
  • Orchestrating performance reviews for team members
  • Creating and overseeing improvement plans for department associates
  • Cultivating relationships with customers and vendors
  • Supervising associates during managements absence

Retail Sales Associate

BATH & BODY WORKS, INC.
08.2020 - 03.2021
  • Responsible for daily product replenishment
  • Responsible for unboxing and organizing shipment
  • Responsible for efficiently coordinating Point of Sale system transaction. Responsible for completing retail transaction
  • Responsible for efficiently supplying correlated supply to customer’s needs
  • Responsible for maintaining top sellers’ goals and roles
  • Responsible for daily financial deposit verifications

Retail Sales Associate

MCDONALD’S CORPORATION
08.2019 - 08.2020
  • Responsible for daily product replenishment
  • Responsible for cultivating solutions in a timely manner
  • Responsible for efficiently presenting high quality customer service
  • Responsible for assisting colleagues, while multitasking to ensure the completion of my assigned task

Retail Transactions

FOREVER
11.2018 - 01.2019
  • Responsible for Q&A communications with all clients
  • Responsible for ensuring the increase in the company credit card captures
  • Responsible for handling company’s inventory tracking system

Education

Bachelor of Science (BS) - Business Administration

St. Petersburg College
05.2022

Associate in Arts (AA) - undefined

Hillsborough Community College
12.2019

Skills

  • Customer service
  • English
  • Leadership Collaboration
  • Microsoft Office
  • Sales
  • Clerical experience
  • Organization Decision-making
  • Negotiation
  • Front desk
  • Accounting
  • Microsoft Excel
  • Prioritization Multitasking
  • Problem Solving Time Management
  • Administrative experience
  • Payroll
  • B2B sales
  • Analysis skills
  • Office experience
  • Microsoft Outlook
  • Active Listening Interpersonal Skills
  • Time management
  • Organizational skills
  • Microsoft Powerpoint
  • Business development
  • Team management
  • Data management
  • Teamwork and collaboration
  • Customer relations
  • Relationship building

Certification

  • Real Estate License February 2025 to February 2027
  • Conducted lead generation through cold calling, open houses, and digital marketing efforts
  • Supported contract negotiations and coordinated with lenders, inspectors, and title companies to ensure smooth closings
  • Maintained up-to-date knowledge of local market trends and property values
  • Built strong client relationships by providing professional guidance and exceptional customer service
  • Driver's License

Timeline

Customer Service Team Leader

PUBLIX SUPERMARKETS
03.2021 - 04.2025

Retail Sales Associate

BATH & BODY WORKS, INC.
08.2020 - 03.2021

Retail Sales Associate

MCDONALD’S CORPORATION
08.2019 - 08.2020

Retail Transactions

FOREVER
11.2018 - 01.2019

Associate in Arts (AA) - undefined

Hillsborough Community College

Bachelor of Science (BS) - Business Administration

St. Petersburg College
Tajah CharlesReal Estate